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Laptop screen goes blank

This is a new laptop. The screen goes blank at times and I keep getting a message saying internet explorer stopped working. had the same issue with my other laptop.

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Posted on Apr 20, 2015

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restart your machine and as soon as you turn on the machine, keep on tapping f8 and do not wait for any display fo this process, you will get advanced boot menu options on screen, select the option which says safe mode with networking, and check there is this is working fine there just open the internet options from internet explorer and then click on advanced and restore the internet explorer to default settings. and restart the machine in normal mode if it does not works in safe mode then system needs to be reformated

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Microsoft has suggested people uninstall SP1 for Vista for the time being until they resolve some problems.

You should find this as an uninstallable program in Control Panel Add Remove, scroll down until you see the entry.

If you don't contact me with the comment box below and we'll try the alternative method.

Thanks for responding to my questions. You can't imagine how many people just don't and give up before we've had a chance to work with you to solve and fix your problem.

Regards,
Worldvet

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