Access your voice mail input your password and wait until it gives you settings or options or something like that (don't opt for checking your messages) and withing one of those options you should access the one to change your password, when you do get it opt for it and follow the prompts but when it asks for your new password don't input one. That should give you your desired result.
Let us know how it goes? And if you still can't remove the password I'll do some more research into it and we'll get rid of that password.
Thanks,
Frank
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