Question about Dell Office Equipment & Supplies
Replace cartridge or check contacts with a clean toothbrush and alcohol.
Posted on Apr 22, 2015
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Posted on Jan 02, 2017
First off, this is a comment from a random person who may or may not know ALOT about these printers and toner/printer design in general. All toners are not designed to the same specification. Toner is a combination of plastic "pigment" and iron like shavings to make it magentically attracted to the electrical charges within the unit. Different toners conform to different grades and mainly size of the particles within the blend. The manufacturer doesnt only recommend that you use their toner to make them money, yes of course it makes money, but its because when the unit is designed it is designed to use a certain grade of toner, trust me if you put the non-branded toner vs the branded toner under a microscope you would see quite a difference. Often the non-branded toner is much larger in particle size (obviousely because its cheaper to make at this spec). This causes a variety of issues from excess toner not being cleaned off of developer rollers, IDT rollers, or clogging of toner dispenser tubes in the unit and the micro filters contained at the toner dispenser assy and developer assys. Also as for the issue not changing when switching to dell branded toner - the dispenser tubes within this unit contain up to 500-1000 pages worth of toner, making no change in toner you make immediately visible. Also depending on the damage caused by the previous toner, it may not be able to be fixed until all the components in between the toner and final delivery (drum cart) are replaced. In this case more than likely the toner dispenser assy, all developer assy's, and drum cartridge need to be replaced, and than be sure to stick with factory branded toner :)
Posted on Jul 17, 2008
SOURCE: Dell 5100cn printer
The only effect that the "non Dell toner" setting has is to raise the fuser temperature to the maximum. Since all toners are made up of ink and plastic, the fuser is what melts the fine plastic to the paper.
Dell toner is designed to melt at a lower temperature, however, since the non dell toners temperature value is unknow, this setting allows for that unknown.
In any case, neither of these things will cause lite, or faded print. In Fact, the toner cartridge for this model is actually nothing more then a toner storage device. Some cartridges contain the toner, the developer, and the drum. On the 5100 and the 5110 this is not the case.
The photo developers are located behind the imaging drum. you can see the 4 seperate developers, in the developer frame, when you remove the drum unit.
More then likely, if only the black is printing poorly, and the colors are printing ok, then the black photo developer is defective. This is a very messy job if you do not know what you are doing, and very involved.
You need to remove the top cover, the left side cover, the high voltage power supply, the supply tubes ( where the toner travels from the actual toner cartridges down to the developers ). Then once the tubes are removed, you have to remove the developer frame from the printer. Then you can get to the actual photo developer.
Posted on Oct 01, 2008
SOURCE: Color toners are empty
Press Green Tick, Right, -> System Setup -> Right, Right, -> Print Quality, Right -> Replace Supplies.
Change from stop at out, to override at out.
It'll let you print, and you'll get loads more out of your toner before the pages start to fade.
Posted on Oct 06, 2008
SOURCE: Color Faded
This sounds like a typical Developer Drive failure. The Developer Drive for color is different that the black developer drive. This is why black can print fine, but colors are faint or non existant. see below,a recent bullitin about this exact issue from Dell. ( the ROS, is the printhead, and is located behind the 4 developers.
Print Quality Issue
1. Problem: - Color images are extremely faint or not produced, but black images are produced without any problem.
Resolution: - Replace Developer drive assembly (H6702) and clean ROS Window/Glass.
If you chose to persue this repair, you can probably find a replacement developer drive by doing either a google search for the part number listed ( H6702 ) or an ebay search for the same. We can also provide you with removal and replacement instructions.
Posted on Oct 30, 2008
The answer you got from Dell was partially correct.
It is the Magenta Developer that is causing your problem, however, you can replace this part for less then the printer if you do the work yourself.
I have successfully instructed other on replacing the developer units, although you will have to procure the part.
This is one of the 4 color assemblies you see when you remove the imaging drum.
The part number for the Magenta Developer is M6090
The first thing to do is price the part. I usually suggest doing a google search for the part number. you will find many resellers that way.
you might also try a search on Ebay for the part number as well.
If you decide to purchase the part, if you somewhat mechanically inclined, you should be able to replace the part without a problem.
I can give you detailed instructions on how to change the developer if you decide to go that route.
Posted on Nov 04, 2008
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Apr 20, 2015 | Dell Office Equipment & Supplies
you have to do is remove all 4 hoses, the single electrical connector at the top of the frame, and then the frame will pull lose from the printer. If you do remove the developer frame, make sure you clean the ROS glass, this is actually the printhead, located behind the frame when removed and as well as other parts. Reopen the black cartridge, set it well and lock it completely. There is a cheap under the toner, make sure that it is not corrupted, if it is, then you should remove it out and replace it with old toner cartridge. If the problem still exists then you can check this web link :
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