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hi, now that can be very misleading,,, it saying it can't see the battery voltage therefore just shows a green light now check the connections from the charger socket to the batteries..check the plug on the charger ,,, can you try another charger ? what can happen is the fuse inside the battery box or situated near the batteries can blow.. good luck
Hi testing battery voltage will not give an accurate reading on battery condition U need a BATTERY LOAD TESTER.it will check the condition & give U a true reading on there condition ,..if batteries r good the next thing to check is the control box the charger circuit runs into the control then to the batteries if control box is faulty this could b the problem .,with youre charger not charging . LOAD TESTER AVAILABLE ON E/BAY APROX COST $35 , Cheers
* Circuit breaker on main control box is tripped * Fuse blown (check fuse in main control box assembly). * Incorrect polarity at battery terminals * Dead batteries. * Charging cable is still connected to charging receptacle * One of the cable connections at the main control box is loose. * Control connection cable disconnected * Broken key switch * Throttle stuck fully open * Throttle control potentiometer broken. * Speed potentiometer broken * Battery voltage too low. * Faulty charging cable. * Charger not working. * Charging circuitry in main control box assembly not working
If these check OK, the problem is likely to in the control connection cable or upper control box Verify that the upper control box is getting 24V. (Blue wire on red connector.)
* If the upper control box is not getting 24V, replace control connection cable
* If the upper control box is getting 24V, check key switch operation and verify wiring in the upper control box. Trace voltage from keyswitch on to find where the problem occurs. (Replace upper control box if necessary.)
* Charge batteries with a 12V charger or replace if necessary.
* Ohm test the charging cable - replace if necessary.
* Test scooter with a different charger, if new charger works, replace charger.
* Check wiring in main control box assembly - replace in line relay if necessary * If batteries, charger, and all wiring is good, replace controller PCB. (Note the model number for the PCB, for example 1208-2330.)
If your bike works when you have the charger connected but doesn't whith the charger disconnected and just the battery then your battery is not charged or you have a bad connection between the battery and ebike.
If the battery charger is showing green then it normally means that charging has stopped charging and there is no current flow to battery. This could be because the battery is fully charged, OR there is an open circuit (broken wire, etc.) between the charger and battery, OR your battery is so flat the voltage is below the low voltage cut-off point of the charger so the charger is not switching on.
You need to check the voltage out of your battery and compare it to the LVC of your charger (should be specified in the user manual), but from what you have described I'd say you need to replace your battery.
Don your charger is probably not charging the batteries. When you charge your chair overnite the charger should have a red and green light showing charge complete. When you first plug it in the lights should be red and yellow. If you are getting a red and green light when you first plug it in then there is a problem with the charger or with the charging circuit to the batteries. You should have a charger port on the battery box try plugging the charger into that port and see if you can get the batteries charged. When you do you should have a red and yellow light on the charger changing to red and green when fully charged. Hope this helps
Hi Linda. Sometimes if there is a blown fuse or faulty connector on the battery leads, the charger thinks the batteries are charged as the voltage coming out of the charger rises to the high level. Some chargers will cut out if this happens. It is probably not the charger.
Make sure the batteries are plugged in correctly, sometimes during transport they will get knocked and become disconnected.
Also make sure that the battery terminals are not loose where the wires connect to the batteries.
Good luck. Neil.