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Wfmc3200 run diagnostic and see e20 c01 and d10 c01 codes. Bad motor or something in the drum support?

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  • Jim valdes
    Jim valdes Apr 20, 2015

    Error codes from test P04 with an empty drum.

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E20 error code: Short or break causing incorrect resistance in winding of the circulation pump or the motor.
D10 error code: Cause: Wiring/electrical fault related to motor triac.
Action: Check wiring on/to PCB and motor. Check the triac (on the PCB).

C01 error code: Cause: Motor tacho fault.
Action: Check motor and motor tacho wiring for problems.

Posted on Apr 20, 2015

Testimonial: "Thank you! I had interrupted the c01 as the wash cycle count? Jim"

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hope this helps _MJ_

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E20 error message


replace the control panel or have it repaired,there is no e20 listed as a trouble code,so it needs to be replaced.

To clear latest stored error code:

Place the control into Diagnostic test Mode.
  • Turn the program knob clockwise 9 clicks from the Start Position. The control will signal the last error code.
  • Press and hold the Options and Pause Cancel buttons for 3 seconds. The code will be cleared.
  • Exit Diagnostic Mode to return the washer to normal operation.

Error code - Fault condition

E11 Fill time too long.
E13 Water leak in tub or air leak in air bell.
E14 Reed switch.
E21 Water not pumping out fast enough.
E23 Drain pump relay on control board failed.
E24 Drain pump relay on control board failed.
E31 Better models. Pressure sensor not communicating with control board.
E35 Better models. Pressure sensor indicates water overfill.
E41 Control board thinks the door switch is open.
E42 Door remains locked after cycle is completed.
E43 Control board problem.
E44 Control board problem.
E45 Control board problem.
E46 Control board problem.
E47 Board thinks the door PTC circuit is open in spin.
E48 Board thinks the door PTC circuit is closed.
E52 Bad signal from tacho generator.
E55 Motor overheating.
E56 High motor current.
E57 High current on inverter.
E58 High current on motor phase.
E59 No tacho signal for 3 seconds.
E5A High temperature on heat sink.
E5B High temperature on heat sink.
E5C High temperature on heat sink.
E5D Communication problem.
E5E Communication problem.
E5F Communication problem.
E67 Input voltage on microprocessor incorrect.
E75 Better models only. Water temperature sensor circuit.
E76 Better model only. NTC temperature for the cold water valve over the limits.
E95 Communication error.
EB1 Incoming power frequency out of limits.
EB2 Incoming line voltage above 130 VAC.
EB3 Incoming line voltage below 90 VAC.
EF1 Clogged drain pump.
EF2 Too much soap.

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Rashid Moscow (arashid@yandex.ru)

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Kenmore elite 44832 front load washer troubleshooting F11 c01 c02


Was there ever a post back for this problem? I have the same issue, and I tried replacing the central control board, but it is still giving the F11 error. I follow the troubleshooting guidelines, but it never makes it past C01. I suppose the next logical step is to look at the motor control board and then the motor.

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