Hello dear

http://www.boschappliances.com/site_tools/documents.aspx?keyWord=&menu_id=27&menulevel=0302.

This web page should be able to help you get what you need. Enter your model or product model in the box, and you should be able to read and print your manuals. Be sure you enter the whole model number. If that doesnt help you, this page will have a write-in area and a phone to Bosch customer support.

http://www.boschappliances.com/about_us/contact.aspx?menu_id=11&menulevel=0206

Good luck, and let me know if you need further assistance.

Jim