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HP Designjet T520 36 Printing issues on Apple OS?

Hi I have a problem with a HP Designjet T520 36 plotter. The plotter's installed on a Apple environment and I'm still new to the Apple OS. The problem I have with the plotter is that whenever we send a file via Plot from any Architects program the printer restarts, but nothing prints. Also I'm not getting any error code. When you send via print you can print the file. The other problem I have is that we're not able to select a A1 plot to print landscap on a 36 role paper. Any suggestions as to what I can do?

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6 Suggested Answers

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Posted on Jan 02, 2017


SOURCE: HP designjet 1050 C plotter system error 04c3000 25c0000

when installing a network card i am getting this error cod 04c00 00002a0a

Posted on Sep 10, 2008

  • 2794 Answers

SOURCE: 1050C plotter

Here is the drivers page if you need a new set:

Posted on Sep 18, 2008

  • 24 Answers

SOURCE: HP DesignJet 1050c InkJet plotting issue


You doesn't say what application and OS versions you have, or if the printer is shared from a server or connected locally to a workstation. This is signifcant to solve the problem. Please clarify.

To make this work properly, all machines should have the HPGL driver and all drivers should have both the "Autorotate" "Inked Area" boxes ticked - both under General > Printing Preferences > Advanced AND under Advanced > Printing Defaults > Advanced.

Then you should create a paper size that is as wide as the media is wide, and longer than the longest/widest paper size you're ever going to print (6-10 feet long is OK!) - BOTH under Printing Preferences AND under Printing Defaults. This will ensure that every "odd" paper size (within media width limits) is printed without problems.

If the printer is installed on a server and shared, these settings should be done on the server - and the driver should be reinstalled on the workstations. If not, these chanvges should be done on each workstation that has access to the printer over the network.

When using older versions of AutoCAD you might have to reinstall the printer there as well for the changes to take effect.

Note: This solution has worked successfully over several years while working at HP support. The suggestion about the looong paper size may sound strange but it works!


Posted on Mar 08, 2009

  • 1314 Answers

SOURCE: designjet 450c plotter

From the service manual:

Ready + Cartridges + Data: Mark Encoder not detected. Possible causes:

1. The line on the mark encoder is dirty or missing.
2. Faulty or badly connected trailing cable.
3. Faulty or badly connected carriage sensor.
4. Faulty or badly connected X-axis Encoder Cable.
5. The drive roller has shifted slightly from the expected position (mechanics). Check that the carriage sensor lights just over the white mark on the drive roller when starting.
6. Faulty carriage PCA.
7. Faulty X-motor.
8. Faulty Y-motor.
9. Faulty electronics module.

Posted on Jun 10, 2009

  • 96 Answers

SOURCE: HP DesignJet 1050C stops printing - no error message

check all connectors on main pca. check trailing cables on carriage assembly. main pca may be bad.

Posted on Sep 09, 2009

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