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How do I fix HP Designjet T1100ps?

I got a 47:01 error on the plotter. I replaced the starwheel motor assembly and the machine was starting up fine. I then replaced the ink tubing system. After installing the ink tubing system I switched on the printer and the problem started. Initialization doesn't complete 100% because the starwheel motor starts turning and doesn't stop turning. Eventually I get the error 47:01 again. I tried switching the starwheel motor with another one because I thought it could be the sensor having a fault, but no change in the results. The only thing that I can think of controlling the starwheel motor is the firmware. Correct me if I'm wrong. But how do I update the firmware if the machine doesn't initialize fully? Any help would be appreciated.

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

SOURCE: HP designjet 1050 C plotter system error 04c3000 25c0000

when installing a network card i am getting this error cod 04c00 00002a0a

Posted on Sep 10, 2008

  • 1 Answer

SOURCE: HP designjet 500 the system error 21:10

I recently had this problem as well and it was the service station gunked up with a bunch of ink over the years. Remove the right hand cover of the plotter. Remove the 2 screws that hold the service station in place and slide to the right to remove. When removed, take off the small motor by the gears. The rest is all plastic, I removed the 3 screws and "popped" the two black parts apart and cleaned the spitoon, which is just a sponge. I then dropped the thing into the sink and poured dishwasher soap. Let it sit for about an hour and rinse. It is really really messy. Then put the whole thing back together again. If I recall, the motor was the only electrical component.

Use care and caution so as NOT to break anything and I recall that the only electrical part was the small motor by the gears.

This wasn't so bad and I spent about 8 hours just because I was exercising much caution. If you're more mechanically inclined on the first go, then I would guess about 1 hr to clean and another 1 or two for dry time.

This SOLVED my problem and WOW there was a bunch of ink over the years. Don't worry, that is what the "spitoon" is used for to soak up the excess ink. Well, if not maintained or replaced, then the ink gunks the insides rock hard as in my case.

A new station is about $160 bucks. If you have HP install then you are looking at a few hundred more on top of that. To me, it was worth it and if it didn't work then I just get a new one and I had nothing to lose since the plotter was getting past the 21:10 error.

Be sure to download the HP Service Manual online so you know how to remove the service station. It is just 2 screws. Without the manual, I probably would have taken off many more screws as I would not have thought the service station simply slid out to the right. The designjet is well designed and was glad that I found a service manual online.


Good luck and use caution,







Posted on Feb 15, 2009

  • 63 Answers

SOURCE: 79.03 error

you will need to contact hp support (yes in india)
Ask them to send you a .plt file, this only applies if you are able to ftp to your printer whilst in the diagnostic mode.
If ftp is not an option request an .exe file called PRNter.exe, with this you can sent the .plt file to printer through usb. 
If non of these options will work you need to request a new formatter, and like me they will charge you for the part, as hp will not take responsibility for a bad firmware update. Even when i have a screen capture vid showing being unable to download anything of the hp server at the time of a botched firmware update rendering the 3100 brocken and un fixable without a new formatter.
A two week fiasco still pending for me
hope this helps  if need any more help i am at asylum119 at hotmail dot com

Posted on May 22, 2009

  • 99 Answers

SOURCE: hp plotter designjet 1055 CM plus plotter produces system error

one of the printheads is bad.....check the error code again,because 060308 does not exist in hp designjet 1055cm plotter.

Posted on Aug 01, 2009

vinay229229
  • 1121 Answers

SOURCE: HP Designjet T1100ps 44-in Printer

Recommended for tec guys only:Error indication that service station error, open right cover check is there any obstacles in service station movement?.. check the service station connectors, if feel every thing is fine, remove service station, found dirty? remove motors, remove service station cover, clean entire unit with water, ensure that stocked ink entire should washed out, allow service station to dry, fix it up, apply grease for moving parts, fix entire back then try....for confirmation do the service test..** cleaning service station is dirty work but it will give good mileage, while cleaning take care of sucking tubes & drop detector unit.. Best of luck..

Posted on Nov 19, 2011

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3 Answers

Error code 02.1.10


02.1:10 service station error- failure to reach home position .
you need a service tech to replace the service station within the plotter

Aug 14, 2013 | HP Designjet T1100ps Printer

1 Answer

Error 47:01 in hp plotter t1100


Indicating "Star Wheel Motor" error, Perform the Scan Axis Starwheel diagnostic test,Entering in Service menu: hold the Up arrow key and the OK key down andswitch the printer ON using the front power switch. Wait until the LED of thepower switch stops flashing (usually after 5 seconds) before releasing ALL Diagnostics menu,go to scan axis, enter,go to star wheel lifter,press OK.. complete the mode..if fails remove star wheel are clean all gears refix again, do the diagnostic again..if you have manual that better to process the things.. Best of luck

Sep 27, 2011 | HP Designjet T1100ps Printer

1 Answer

Error 47:01 for hp desighjet t1100 plotter


This error relates to the starwheel assembly and motor. Open the printer and make sure that there are no paper jams or anything blocking the star wheels (the little pointy wheels that guide the paper.


If nothing is visisble then service diagnostics are required. Not sure of your technical skill level, so post back if you are comfortable disassembling the unit, if not, contact HP to find a local Designjet technician.

May 20, 2011 | HP Designjet T1100ps Printer

1 Answer

How to resolve eror code 47.01 hp designjet T1100


this error code is Starwheel Motor failure.
Never Ever Stop Printing - Print Until It Jamslonegunman89.jpg

Feb 25, 2011 | HP Designjet T1100ps Printer

1 Answer

Hi! can you help me! how to resolve eror 47.1 for hp designjet T1100


Check that the Starwheel Assembly cable is not damaged and is correctly
connected to Main PCA.

If it is than either the motor is bad or the main PCA

Feb 25, 2011 | HP Designjet T1100ps Printer

1 Answer

I have Hp Desigejet T1100ps and its showing the error code of 47:01


Description:
Star wheels motor error..
Corrective Action: Try the following:
???? Switch the Power OFF from the back of the Printer and disconnect the
Power cord. Reconnect the power cord and power On the Printer.
???? Check that the Starwheel Assembly cable is not damaged and is correctly
connected to Main PCA.
???? Open the Window and check for any visible obstacles restricting the
movement of the Starwheel Assembly, then clear the obstruction.
???? Perform the Scan Axis Starwheel diagnostic test to troubleshoot the
problem further → Page 4-7.
???? Replace the Starwheel Motor → Page 8-167.
???? If the System Error continues, replace the Main PCA
Okay, this is direct from the repair manual. if this is a new printer you have one year warranty service on this printer. hope this helps!



please rate my answer
i hope this helpfull

Dec 30, 2010 | HP Designjet T1100ps Printer

3 Answers

The HP DesignJet T1100ps printer has a 79:04 error code. What kind of error is this and how can I solve this problem? please, help ! !


hp will never tell you but this error is a kind of a catch all error basically the service manual says to reload the firmware. check the file you are sending. i have seen a bad file cause this error. hope this helps.

Jun 09, 2009 | HP Designjet T1100ps Printer

1 Answer

Hp t610 when we switch it on it will more tim e to


System Error: 47:YZ
Problem
Description:
Star wheels motor error..
Corrective Action: Try the following:
�� Switch the Power OFF from the back of the Printer and disconnect the
Power cord. Reconnect the power cord and power On the Printer.
�� Check that the Starwheel Assembly cable is not damaged and is correctly
connected to Main PCA.
�� Open the Window and check for any visible obstacles restricting the
movement of the Starwheel Assembly, then clear the obstruction.
�� Perform the Scan Axis Starwheel diagnostic test to troubleshoot the
problem further → Page 4-7.
�� Replace the Starwheel Motor → Page 8-167.
�� If the System Error continues, replace the Main PCA.
this is the definition from the service manual, hope this helps.

Jun 06, 2009 | HP Designjet T1100ps Printer

3 Answers

Error 47:01 for hp desighjet t1100 plotter


System Error: 47:YZ
Problem
Description:
Star wheels motor error..
Corrective Action: Try the following:
�� Switch the Power OFF from the back of the Printer and disconnect the
Power cord. Reconnect the power cord and power On the Printer.
�� Check that the Starwheel Assembly cable is not damaged and is correctly
connected to Main PCA.
�� Open the Window and check for any visible obstacles restricting the
movement of the Starwheel Assembly, then clear the obstruction.
�� Perform the Scan Axis Starwheel diagnostic test to troubleshoot the
problem further → Page 4-7.
�� Replace the Starwheel Motor → Page 8-167.
�� If the System Error continues, replace the Main PCA
Okay, this is direct from the repair manual. if this is a new printer you have one year warranty service on this printer. hope this helps!

Feb 03, 2009 | HP Designjet T1100ps Printer

1 Answer

47.01 error


System Error: 47:YZ
Problem
Description:
Star wheels motor error..
Corrective Action: Try the following:
�� Switch the Power OFF from the back of the Printer and disconnect the
Power cord. Reconnect the power cord and power On the Printer.
�� Check that the Starwheel Assembly cable is not damaged and is correctly
connected to Main PCA.
�� Open the Window and check for any visible obstacles restricting the
movement of the Starwheel Assembly, then clear the obstruction.
�� Perform the Scan Axis Starwheel diagnostic test to troubleshoot the
problem further → Page 4-7.
�� Replace the Starwheel Motor → Page 8-177.
�� If the System Error continues, replace the Main PCA

Nov 07, 2008 | HP Designjet T1100ps Printer

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