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Cycle stops and a e13 error code appears. open front acess drain water and machine runs. then stops same problem on the next run

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  • Washing Mach... Master
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Check pump for blockage

Posted on Apr 19, 2015

6 Suggested Answers

6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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SOURCE: kenmore 3.5 front loader e70 error code

check your pump

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SOURCE: getting error code e:02 on

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Posted on Mar 28, 2008

jsrock516
  • 5911 Answers

SOURCE: wash cycle stops, F21 error message appears

"F21" is a Long Drain error code. This indicates that you have an obstruction in the drainage system. More than likely you probably have a clog in the drain pump. The following link explains:

http://www.fixya.com/support/r1484065-f21_error_code_whirlpool_duet_kenmore

Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris can commonly clog in this area as well causing the drain cycle to fail.

If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.

NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced.

Posted on Sep 11, 2009

  • 35 Answers

SOURCE: washing machine not draining the water

the weater pump is bad replace....

Posted on Apr 13, 2010

Macmarkus
  • 2605 Answers

SOURCE: Washing machine has stopped w/ water still in drum

Hello and welcome to fixya.

The "E13" error code on the WFMC series Bosch washer`s refer to a drainage problem as you may or may not already know. ( or in Bosch terms "pump time exceeded" )

What you may have is either a clogged pump, improper detergent being used, ( must use "HE"/lo-sudsing detergent ) hence suds not allowing a proper drain cycle, or wires loose at the pump...the later being the least likely.

You haven`t mentioned if you`ve checked the pump...just hoses as you did mention.

Anyway, here`s the most likely way to remedy a E13 code.

**Unplug the washer from the wall or turn off the breaker before attempting any repairs**

  1. Get some towels and if possible a wet/dry vac. If the machine drained, it won't be too bad. If your machine is stuck full of water, I can't say, hopefully you won't get wet. ( maybe you`re lucky enough to be close to a floor drain )
  2. Locate the round door on the front of the machine (about 6" in diameter, lower right corner)
  3. Find a drill bit or small screwdriver that fits in the hole in the round door.
  4. Insert the bit into the hole in the door. It will push in a tab, it doesn't take much force. Rotate the hole (clockwise) to 6'oclock and it should come free. (the edges are very sharp so be careful or wear chain-mail gloves).
  5. Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by hand. ( you should also see a red ring with a string attached, if you pull this the door should unlatch, but getting the water out first is usually a good plan ) There is a small collector lip at the bottom of the cap, that is where you can hold the wet/dry vac to catch the water. Unscrew slowly so you don't get flooded, until it is unscrewed all the way out.
  6. Now pull out the trap and visually inspect the inside of the pump as well as the filter/trap. Hopefully you'll find the item/debris that initiated the error code.
  7. After removing any debris or obstruction`s re-install the button trap/lint filter and plug the washer in to power or reset the breaker and give it a test.
  8. Run a load and watch for leaks. Leave the pump access door off until you are sure you screwed the cap in tight and there are no leaks.
Ultimately you may have a faulty drain pump, but I would certainly start by performing the things I listed first.

Let me know if you require further assistance and if not and this indeed solves your problem, please rate the solution I provided accordingly.

Thank you for coming to "fixya" and good luck.

macmarkus :)

Posted on Jul 08, 2010

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Electrolux E13 error code


The "E13" error code on the WFMC series Bosch washer`s refer to a drainage problem as you may or may not already know. ( or in Bosch terms "pump time exceeded" ) What you may have is either a clogged pump, improper detergent being used, ( must use "HE"/lo-sudsing detergent ) hence suds not allowing a proper drain cycle, or wires loose at the pump...the later being the least likely. You haven`t mentioned if you`ve checked the pump...just hoses as you did mention. Anyway, here`s the most likely way to remedy a E13 code. **Unplug the washer from the wall or turn off the breaker before attempting any repairs** Get some towels and if possible a wet/dry vac. If the machine drained, it won't be too bad. If your machine is stuck full of water, I can't say, hopefully you won't get wet. ( maybe you`re lucky enough to be close to a floor drain ) Locate the round door on the front of the machine (about 6" in diameter, lower right corner) Find a drill bit or small screwdriver that fits in the hole in the round door. Insert the bit into the hole in the door. It will push in a tab, it doesn't take much force. Rotate the hole (clockwise) to 6'oclock and it should come free. (the edges are very sharp so be careful or wear chain-mail gloves). Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by hand. ( you should also see a red ring with a string attached, if you pull this the door should unlatch, but getting the water out first is usually a good plan ) There is a small collector lip at the bottom of the cap, that is where you can hold the wet/dry vac to catch the water. Unscrew slowly so you don't get flooded, until it is unscrewed all the way out. Now pull out the trap and visually inspect the inside of the pump as well as the filter/trap. Hopefully you'll find the item/debris that initiated the error code. After removing any debris or obstruction`s re-install the button trap/lint filter and plug the washer in to power or reset the breaker and give it a test. Run a load and watch for leaks. Leave the pump access door off until you are sure you screwed the cap in tight and there are no leaks. Ultimately you may have a faulty drain pump, but I would certainly start by performing the things I listed first. Let me know if you require further assistance and if not and this indeed solves your problem, please rate the solution I provided accordingly.

Sep 12, 2014 | Electrolux EIFLW55HIW Front Load Washer...

1 Answer

Machine stopped in mid cycle with the drain/unlocking light on. No error codes. Machine goes directly to the drain/unlocking position after start. Will not fill, spin, operate. Any ideas?


Good Day,
Your washing machine is fully automatic?
the washing cycle is normal?
if yes do the same maybe it will help you.
for the fully automatic washing machine mostly have drain pump, please check the filter of your drain pump, how? remove the cup of your drain pump like a ordinary cup, screw it clock wise or counter clock wise.
Remove drain pump filter and clean it, some hair pins, cotton buds or coins or any small item that coz of clog up.
if your washing machine dont have drain pump ,but fully automatic check the drain motor if running or not? how? open the back cover for top loader washing machine only, select spin cycle and press start to see the drain motor running? the drain motor is like a small box with small wire to pull the lever of the drain to remove water inside, if the motor running or pull the lever of the water pipe but water still inside the washing machine, remove the drain cup or cover and clean it or check if have coin or cloth inside that coz of clog or water stuck,
if the drain pump or drain motor is weak this is will cause and long time draining or totally not running the drain pump or drain motor and its cause of totally stop the cycle of washing machine in rinse time or spin time, because all fully automatic washing machine, after washing cycle the drain pump or drain motor must be on, to remove water before start the next cycle. rinse or spin cycle.

Nov 01, 2013 | Whirlpool WFC7500VW Washer

1 Answer

417 44152400 21 code reads e63 and machine not draining properly


Good Day,
Your washing machine is fully automatic?
the washing cycle is normal?
if yes do the same maybe it will help you.
for the fully automatic washing machine mostly have drain pump, please check the filter of your drain pump, how? remove the cup of your drain pump like a ordinary cup, screw it clock wise or counter clock wise.
Remove drain pump filter and clean it, some hair pins, cotton buds or coins or any small item that coz of clog up.
if your washing machine dont have drain pump ,but fully automatic check the drain motor if running or not? how? open the back cover for top loader washing machine only, select spin cycle and press start to see the drain motor running? the drain motor is like a small box with small wire to pull the lever of the drain to remove water inside, if the motor running or pull the lever of the water pipe but water still inside the washing machine, remove the drain cup or cover and clean it or check if have coin or cloth inside that coz of clog or water stuck,
if the drain pump or drain motor is weak this is will cause and long time draining or totally not running the drain pump or drain motor and its cause of totally stop the cycle of washing machine in rinse time or spin time, because all fully automatic washing machine, after washing cycle the drain pump or drain motor must be on, to remove water before start the next cycle. rinse or spin cycle.

check in the manual for the error code most of washing machine if the error code is in users manual its means its only minor problem,but if the error code is not in users manual its means you need to call an service technician to not waste your money or time if you do by your self.

Nov 01, 2013 | Kenmore Front Load Washer

1 Answer

My Zanussi WJD 1257 washer/dryer's drying cycle has started finishing early. No error codes. The wash cycle works fine but the drying cycle is simply stopping prematurely. You can set it to dry for 45...


Good Day,
Your washing machine is fully automatic?
the washing cycle is normal?
if yes do the same maybe it will help you.
for the fully automatic washing machine mostly have drain pump, please check the filter of your drain pump, how? remove the cup of your drain pump like a ordinary cup, screw it clock wise or counter clock wise.
Remove drain pump filter and clean it, some hair pins, cotton buds or coins or any small item that coz of clog up.
if your washing machine dont have drain pump ,but fully automatic check the drain motor if running or not? how? open the back cover for top loader washing machine only, select spin cycle and press start to see the drain motor running? the drain motor is like a small box with small wire to pull the lever of the drain to remove water inside, if the motor running or pull the lever of the water pipe but water still inside the washing machine, remove the drain cup or cover and clean it or check if have coin or cloth inside that coz of clog or water stuck,
if the drain pump or drain motor is weak this is will cause and long time draining or totally not running the drain pump or drain motor and its cause of totally stop the cycle of washing machine in rinse time or spin time, because all fully automatic washing machine, after washing cycle the drain pump or drain motor must be on, to remove water before start the next cycle. rinse or spin cycle.

Nov 01, 2013 | Zanussi Washing Machines

1 Answer

Can you tell me what e13 means on my bosch nexxt 500


Timed out on drain cycle, basically you either have an outlet blockage or something is trapped in the pump, you can check the pump by opening the bottom right flap on the front panel,manually emptying the w/m and checking the pump filter for coins etc. Also, check the outlet isn't blocked. E13 means timed out on drain cycle, In other words its trying to drain and cant so it stops with that error code, Hope this helps,

Sep 19, 2011 | Audiovox Bosch 718 World Cellular Phone

2 Answers

Door is locked code F21 wont run or cycle or empty water


First check your washer plug to see if the connections are tightly screwed. Next check your filter if you haven't for long.

Remove the 3 screws at the bottom of the front panel under the washer door. Your filter door will be light brown. If you find a hose there it is to drain out excess water (water that could not be drained by your pump) After you hv drained unscrew the cap and remove all the junk inside. Have a large plastic bag to catch junk and water. Refit carefully after cleaning out. If not solved, something shd be blocking your pump, check this out

How abt a nice rating for the free help? Thnks

Jan 13, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

I have a Zanussi Electrolux ZWF 1430 W and it's coming up with an E20 error code. The machine starts off OK but after about 25 minutes the Error Code E20 starts flashing in display and the machine stops...


E20 is a draining error.
  1. First, try to reset the machine to factory settings first by setting cycle selector to off position for 5 sec, then to spin for 5 sec, then back to off for 5 sec, and then to spin. The machine should reset allowing you to select the drain cycle and get the water out of the machine then run a spin cycle to clear any remaining water before you unscrew the filter to clear it.
  2. Next, you need to take the filter out at the front, bottom right, of the machine, empty it of all lint and replace it. It may have water trapped in so be ready to soak up excess liquid! Also, make sure when you put it back in you have tightened it enough to avoid leaking but not too much that you cannot get it back out.
  3. If this doesn't fix the problem, check your drain pipe hoses to make sure they are not kinked and flush them out.
  4. Last but not least, replace the drain pump.

Jan 08, 2010 | Zanussi ZWF1430W Front Load Washer

1 Answer

SUD and F35 codes come up at beginning of cycle


open front bottom cover their is drain pump open filter from drain pump be care full there is water in your drain pump (may be 1 or 2 gal water)
clean filter put it back. run washer..if you get same error again then change your detergent and use less make sure you use he detergent. let me know it help or not please. thanks.

Jun 19, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Drain Cycle doesn't drain right. Have to keep running the cycle to get water out.


sounds liker you have a pump/drain issue. ill assume that the technician removed the bottom acess panel and checked the "button trap" for foreign debris. if that was clear next i would check the hoses themselves, tub to pump hose may have something iin it. perhaps your drain hoseis clogged/ kinked. in some cases ive seen the pump sound as if its working but not pumping anywater out, in which case youll need to replace the pump.THis machine will not achieve high speed spin without draining adequate amount of water first. lastly you NEED to be using an HE detergent( specifically designed for front load washers)

Oct 29, 2008 | Whirlpool Duet GHW9150P Front Load Washer

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