Question about KitchenAid Food Mixers

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My KitchenAid Artisan mixer started hesitating on Speed 10 like it's going really fast and then it slows down for 1-2 sec and then goes back to really fast. I was making whipping cream when it happen

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  • KitchenAid Expert
  • 134 Answers

Jennifer, when the mixer hesitates does it make a clicking noise at all? I would most likely assume the brushes are the issue but this could also be a sign of a tooth missing on a gear or phase board problems.

On the artisan mixer you will notice what looks like to plastic flat head screws on either side of the mixer head. This is the brush cap that holds the brush in place. If you take a flat head screw driver you can remove the brush cap and the brush will come out (be careful sometimes they can come flying out!). Once you remove the brush check for damage or pitting, the brushes wear over time but should look like this (http://www.mendingshed.com/kitchenaidbrushes.html). When you reinstall the brushes make sure that you line up the tapered/dog eared side to the brush holder in the mixer, you will notice that it is square with a square in one corner, sometimes it helps to shine a flashlight into the brush holder to double check.

If you re-install the brushes and the mixer will not turn on they were not aligned correctly to the brush holder.

If you need the brushes you can order from about link, if they seem fine I would look at the service manual (http://ep.yimg.com/ty/cdn/mendingshed/kitchenaidservicemanual.pdf) the last few pages will have more troubleshooting guides.

Please let me know if you have any questions

-Colleen @ MendingShed

Posted on Apr 23, 2015

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  • KitchenAid Master
  • 1,225 Answers

Unplug it and check the carbon brushes under the black screw caps on the sides. BE CAREFUL they only fit properly one way so take note of where the chamfered corner goes. Next check for loose or broken wires under back cover. After that it's going to get tricky.

Posted on Apr 20, 2015

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It sounds like two issues, the first is going to be the phase board, you will need to replace it, that should fix your speed issue.

The second issue will be a stripped gear, in that mixer there is a nylon gear that commonly goes bad, that would be the worm gear.

Here is a link to the phase board: http://www.mendingshed.com/kaphaseboard.html
Here is a link to the worm gear:
http://www.mendingshed.com/kawormgear.html

Also here is a link to the service manual: http://ep.yimg.com/ty/cdn/mendingshed/kitchenaidservicemanual.pdf

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The mixer goes real fast on all the settings. Whats wrong?


The K45SS is very similar to the 5-qt. tilt-head Artisan Stand Mixer.
You need to adjust the mixer speeds. Obtain a copy of the K45SS Repair Part List from Kitchenaid.com. Remove the screw holding the End Cover and locate the three screws from the Control Plate. All three (2 top left and right, and 1 bottom) must
be adjusted. 1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned anymore. Leave the bottom screw alone for now.
2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
again. Now tighten both lock nuts.
6. Set the speed selector to "6" and turn the bottom screw either clockwise or counterclockwise
to achieve a speed of 180 RPM.

For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:
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Speed 2 - 95
Speed 4 - 135
Speed 6 - 180
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The KSM150PS 325W mixer does nothing until speed control is moved up to position 8 or 10. Then when repositioned back down to say 6 it may run for a moment but then stops. It might just click on position...


You need to adjust the mixer speeds. Obtain a copy of the KSM150PS Repair Part List from Kitchenaid.com. Remove the screw holding the End Cover and locate the three screws from the Control Plate. All three (2 top left and right, and 1 bottom) must all be adjusted. 1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
anymore. Leave the bottom screw alone for now.
2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
again. Now tighten both lock nuts.
6. Set the speed selector to "6" and turn the bottom screw either clockwise or counterclockwise
to achieve a speed of 180 RPM.

For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:
Stir speed - 60
Speed 2 - 95
Speed 4 - 135
Speed 6 - 180
Speed 8 - 225
Speed 10 - 280

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1 Answer

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It sounds like the speed control plate is not correctly adjusted. If you take the back cover off of the mixer (it is held in place with a screw at the top) and try adjusting the screws on the back plate you may be able to get the mixer to slow down.

You will notice two screws at the top of the speed control plate:
4893809-mz0mnwb1nd52ertzwibinpxu-3-0.jpg If you turn the top screws one quarter turn, both equally then test the mixer it should adjust the speed. Please make sure not to over tighten or loosen these screws as it can damage the speed control plate! You should not have to mess with any wires attached to the speed control plate or the bottom screw.

If you need more information please see the service manual here: http://ep.yimg.com/ty/cdn/mendingshed/kitchenaidservicemanual.pdf
It will specifically go over how to trouble shoot the mixer and how to adjust the speed control plate.

Please let me know if you have any questions

-Colleen @Mending Shed

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1 Answer

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http://lib.store.yahoo.net/lib/mendingshed/kitchenaidservicemanual.pdf

Also remove and clean the brushes as shown in the same manual pg 8 fig. #30.

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