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Why do I have trouble receiving a movie? - Roku HD Streaming Player

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You're going to have to be a whole lot more specific than that!

What service/channel?
What internet service? speed?
Some particular movie?
What model Roku?

Posted on Apr 20, 2015

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They don't actually discuss this in the manual so here's my $.02...

Headphones are stereo-only so if your movie audio is multichannel digital the receiver won't mix it down for you. Even if it DID pass the front channels through to the headphones you would miss the other 5.1 channels so the experience would be unsatisfying.

If you connect and select a stereo analog connection for your movie source the headphones will pass it through for those times you want to use them.

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