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External hard drive data recovery

External hard drive was dropped and now isn't recognized by my laptop. HD comes on when connected to computer, but cannot find it on computer. Need to recover my data!

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  • Expert
  • 131 Answers

Data recovery services are the best possible option for you to recover all the data.
check http://bit.ly/1ve3b8v

Posted on Oct 08, 2015

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  • Hard Master
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If a hard drive is not recognized by your computer, there is no way to get data out of it using conventional procedures.
You should take your device to a computer repair shop and if neithe they can do anything, maybe can give you information about getting professional data recovery service... but it is EXPENSIVE.

Posted on Apr 18, 2015

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6ya6ya
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Posted on Jan 02, 2017

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Hi, I accidentally dropped my 2 tb Seagate expansion disc and now its making funny noises andm it wont even read on my windows 8 computer. Can some 1 help me please?


unfortunately it appears that the internals are shot
if the funny noise is a clicking sound or squeal then the repair is a new hd unit as they are generally not repairable.

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How can I retrieve data on a dropped/malfunctioned seagate portable expansion drive?


Not a DIY task. You need a professional with data recovery skills. There are few good ones around.

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How to recove Seagate external hard drive data?


Probably, the new operating system cannot recognize your Seagate external hard drive. You can connect the Seagate external hard drive to another computer to copy data to another device. If the problem still exists, you might need to perform data recovery. You can free download the data recovery software: http://www.icare-recovery.com/seagate-recovery/seagate-external-cannot-be-recognized.html

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I have an external Seagate HD Barracuda 7200.10 300GB drive. We have all of our family pictures loaded in this drive. our dog accidentally dropped the drive and now we can not access the drive, all I...


try other usb port, or other computer and see whether the hdd is detected. If still not, try to go to device manager ( http://www.computerhope.com/issues/ch000833.htm ), and then assign a drive letter to the hdd. After that, try to access it from Computer, if not able to access it, format it (use quick format) and then use this data recovery program to recover your files.
http://www.asoftech.com/adr/

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External hard drive is not detected


Check Following Instructions:
1. Check your USB cable properly connected to the computer.
2. Go to My computer - right click on property - Hardware - Devices Manager - in below - USB Mass storage device - right click on this - and Uninstall - then again right click - click on Scan - it should be reload your USB drivers
your External Hard Drive will be detected

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My External Hard drive is not recognized and makes sound


Have you tried connecting your external to some other computer or OS, will the same problem occur?

Well, in thiscase the MOST effective way is to try some so-called data recovery software to see if you can find some data back. Recommend you have a try of Wondershare Data Recovery. Get the program from its site.
data recovery (for Windows OS)
Mac data recovery (for Mac OS X)

Good luck. I hope that my reply has shed some light on the problem! Remember - Always make Backups of your precious data!

Feb 02, 2009 | Computers & Internet

1 Answer

Problems with Hard Drive


Hi,

Appreciate the direct "Ask Me".

T your concern:
  • initially, pls verify that it is indeed an external storage problem rather than a laptop USB issue by trying other USB devices and determine if they are recognized and working;
  • disassemble the enclosure of the Acomdata external hard drive and remove the actual hard drive;
  • you would need the use of a 2nd PC, a desktop that could accommodate the HD from the Acomdata (IDE or SATA);
  • install the HD from the Acomdata as a Secondary Master or Slave internally to the 2nd PC;
  • boot the 2nd PC and determine if the HD from the Acomdata will be recognized as a local drive;
  • chances are that the partition of the HD from the Acomdata was messed up. This would explain the blinking blue light;
  • download and install a file recovery program. An example is GetDataBack (unfortunately not a freeware but DEMO is available) and do a recovery. It would take some time based on the size of the HD from the Acomdata;
  • temporarily save the recovered data in the 2nd PC. You can burn this likewise into a DVD backup should the 2nd PC be capable of that;
  • after recovery, re-partition and format the HD from the Acomdata while still attached to the 2nd PC;
  • should the re-partition and format be successful, you can transfer back the temporarily saved recovered files;
  • a nice, simple, fast and safe partitioning/formatting software is Partition Magic (unfortunately not a freeware but FREE TRIAL is available).
  • should the re-partition and format be not successful, you can replace only the HD and/or claim warranty.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

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1 Answer

Mybook essential edition


Hi, As I have responded to a similar post, this is a common problem with external storage. Based on your post/description: 1. Your laptop does not recognize the external hard drive via its USB connection - try on a different computer - if it is still a no go, then it's not a PC problem; 2. Try replacing the cable - again if a no go, so it's not an interface/cable problem; 3. That leaves you only with the WD500GB itself as the possible at fault. An external hardrive would consist of 2 main parts, the electronic board and the hard disk itself. The board seldom (if ever) fails. Its function is to provide conversion/interface from the SATA/IDE connectors of the HD to the out USB/Firewire. The HD more often than not fails. Most external storage uses a standard HD inside the enclosure. Your possible options: a. Claim warranty/replacement; b. Replace the HD only; c. Physically remove the HD and connect it directly inside a desktop either as IDE or SATA and run manufacturer's diagnostic and/or third party recovery software; d. Seek services of professional data recovery firms (if data/files are mission critical); Hope this be of some help/idea. Post back should you need further information. Good luck and kind regards.

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1 Answer

New Maxtor 3200


Hi, This is a common problem with external storage. Based on your post/description: 1. Your laptop does not recognize the external hard drive via its USB connection - try on a different computer - if it is still a no go, then it's not a PC problem; 2. Try replacing the cable - again if a no go, so it's not an interface/cable problem; 3. That leaves you only with the PS3200 itself as the possible at fault. An external hardrive would consist of 2 main parts, the electronic board and the hard disk itself. The board seldom (if ever) fails. Its function is to provide conversion/interface from the SATA/IDE connectors of the HD to the out USB/Firewire. The HD more often than not fails. Most external storage uses a standard HD inside the enclosure. Your possible options: a. Claim warranty/replacement; b. Replace the HD only; c. Physically remove the HD and connect it directly inside a desktop either as IDE or SATA and run manufacturer's diagnostic and/or third party recovery software; d. Seek services of professional data recovery firms (if data/files are mission critical); Hope this be of some help/idea. Post back should you need further information. Good luck and kind regards.

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