Question about Arris SURFboard Gateway SBG6580 DOCSIS 3.0 Wireless Cable Modem

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Which numbers on the sticker on the back of the modem are the password/passphrase and which numbers are the PIN

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Motorola Support

Posted on May 04, 2015

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Even though it's an Arris, try this:
1. Open a browser window.
2. Type in the IP address for the modem
3. Type in the default Username; admin.
4. Type in the default Password; motorola.

If that doesn't work, try "root" for the username and "motorola" for the password and reset it to factory settings. Then start again with the steps above and change the username and password to whatever you choose. Good luck!

Posted on May 03, 2015


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1 Answer

I use wi/fi in my house for multable devices,the Tablet is one of them.well when I powered the tablet on it ask me for password or pin the only problem with that is I never set one up and I have no bo

It is inside your modem or router. You will need to login to that to get it. You type in a group of numbers in your web browser such as (Internet Exmplorer, Firefox, Chrome, Safari) And then go here to check what your default login is to login to your router. . Your wifi name will be your wifi name and your password/passphrase will be in there as well.

Dec 07, 2014 | Tablets & eReaders

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Find network key on sb6141

The term "Network Key or Passphrase" indicates your printer is asking for a WiFi password, but the SB6141 is not a WiFi capable device at all, it's just a Cable-to-Ethernet device. So then, you need to look at your WiFi router, which should be connected with an Ethernet cable to your SB6141. If this doesn't match your setup, you'll either need to get a WiFi router hooked up (that process will contain the answer to your question) or simply use an Ethernet cable for your printer.

Nov 09, 2014 | Arris Sb6141 Surfboard Cable Modem Sb 6141...

1 Answer

Want to add iPad to network but dont remember my password

What you want is to add an iPad to your network. If you mean logging in on your Wifi at home, that is easy, but you probably mean you have lost the password of the router.
Reset the router to factory default: pull the plug and leave it unplugged for at least 10 minutes.
Check on the backside if it has a sticker with the default passphrase. After starting it up try this passphrase on the iPad.
If it has no sticker: Try Google: type in your brand and model of router with added "default wpa password". This might give a default password for your router on some site.
Do learn to adjust the password on your router: mostly you can type the IP address of the router in your browsers address bar
Try or (might be mentioned on the sticker also) then you get a weblogin page for the router.
Mostly you will need as user 'admin' and a password on the sticker.
Search for WPA2 passphrase in the setup and set that notch and adjust to your own password.

Use this password on the iPad:
goto settings - wifi and choose your network, give in your own password.

Good luck!!

Aug 26, 2014 | Computers & Internet

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Acer how to setup

Hello. This may help. Your Wireless Network name and SSID are one in the same. Lot's of people will customize there wireless network name (SSID) like "smithfamily". However, if it wasn.t customized the default SSID should be used. This can be found on the sticker on your modem. Now then, as you know, when you try to connect to your network you are prompted to provide a network Key or PASSPHRASE. The same applies here as above, if it was customized then the Key or PASSPHRASE will be different then the default Key or Passphrase found on your router.--So when it say's you have a "badphrase", your Key or PASSPHRASE is incorrect.. Good Luck

Feb 10, 2014 | Computers & Internet

1 Answer

Where would i find the pin number on my router, there is no sticker that shows the pin

You wouldn't. When you set up the router originally, you set up the key/passphrase.
If you don't have the key/passphrase any longer, you'll have to perform a factory reset and re-configure the router all over again.

Dec 21, 2010 | U.S. Robotics (USR8054) Router

1 Answer

Hi i am trying to connect my wireless router to run my lap top however it is asking me for a pin number that should be on the bottom of the modem and i dont see a pin number?


Welcome to FixYa! I believe that when you're trying to connect wirelessly it's not asking for the network key or other users are able to connect to your network. Please follow the steps below for you to be able to make your connection secure.

1 Open your web browser, type " " into the address bar and hit "Enter."

2 Use "admin" as the username in the pop-up box and leave the password blank or try to use " admin" as the password as well.

3 Connect to the Internet and click on "Internet Setup."

4 Select your connection type from the drop-down menu. Choose "DHCP" for cable modems or "PPPoE" for most DSL modems. If you are unsure of these options, check with your ISP.

5 Set a service set identifier (SSID) to identify the router and change the password.

6 Encrypt your wireless connection using a Wireless Encryption Protocol (WEP) key. Under the "Wireless Security" option, enter a passphrase and click "Generate." This will generate a password which will need to be used by any client connecting to your router

Hope this will help...Thank you for using Fixya...

Nov 20, 2010 | Westell Wirespeed VersaLink...

1 Answer

I have an Actiontec PK5000 which I successfully use via a cable on the DSL network. I now have a Dell Laptop with wireless capability and want to know how to activate the wireless option on my PK 5000. I...

To turn on your wireless on the PK 5000.

If the PK5000 was setup with the default settings follow these steps to turn on the wireless.

1.) Open up an internet browser such as Internet Explorer or Firefox.

2.) Delete the info in the address bar at the top where it has your homepage the, then type in the numbers then press enter. This should take you to the modem configuration page. If not, you may have another address for your modem such as

3.) On the Modem Configuration page there are 5 options. Choose the Wireless Setup option.

4.) In the middle of the page there are 4 steps.

5.) On step one turn the wireless to On by selecting the small circle button next to On.

6.) On step two this is your wireless name that will appear when connect from your laptop, you can change this name to something you would like or you can keep the default name.

7.) On step three it is already selected the default passphrase/password that will be required when you attempt to connect to the wireless network from your laptop. The default password is in green. I recommend keeping the default Key/passphrase: you will notice the default key/passphrase is also on the modem itself near the barcode under key/passphrase so if you ever forget it you can look on the modem.

8.) On step 5 click on apply, your PK 5000 will reboot itself and the light on the modem next to wireless will turn green when the power light is a steady green.

9.) On your laptop search for wireless networks then select the network name you chose, then enter the key/passphrase from the back of the modem next to key/passphrase.

10.) That should do it, good luck.

Oct 15, 2010 | Computers & Internet

1 Answer

I can not find the PIN number for the router. It

Hi there... I dont get wat you mean by PIN... Is it WEP key your refering too? Well as you said it is supposedly the 10 digits on the modem.. If your unable to connect, then the possibilities are that the modems default wep key has been changed. To reset this key you will have to access the gateway thru or - click on wireless settings and from there scroll down and you will be able to see the buttons where it is marked as use default encryption key or use custom key passphrase. Click on use default encrpytion key , scroll down and click save settings. Now note at this point of time when you click save , whichever wireless devices which were or could connect to the modem when it was in " use custom key passphrase" cant be connected anymore. All the devices must be reconfigured to the default wep key which can be found on your modem which is a 10 digit n numbers.

2nd choice.
You access the modems gateway page to reset the whole modem to factory default
Go to the and you will be prompted for password. By default its 2wire. Once you have accesses in it, scroll down till you see Troubleshooting - then you can see resets. click on it and at the bottom you will see a radio button RESET - Resets your 2wire gateway to factory default. CLick on the reset, your modems power light will change to orange led after 3 secs from your click. and the orange led will be there for ard 10-15 secs. And your modem will boot back. And now its factory default. You need to do the necessary configurations depending on your ISP.

3rd choice

Reset button behind modem
Click the red reset button behind the modem and hold for 15 secs, the modem will be restored to factory default.

Pls note : I will not hold responsibility if any mishaps happens during this operation. All the above is done on YOUR SOLE RESPONSIBILITY. Thank you.

May 02, 2009 | 2wire Wireless-G 802.11g ADSL Gateway

2 Answers

I changed phones and forgot my mixit password, how can i get it

i lost my phone and bought
a new one i knw my mxit number but i forgot
my password
how can i get my password back?

Apr 25, 2009 | Arris V.3600 Modem

3 Answers

2 wire modem

look at the back of your two wire modem, you would find a 10 digit number that would be the default password, try it out, or else you need to login to your modem setup page to get the wireless settings, contact 2 wire they would help you to login and get the wireless settings

Jan 20, 2008 | 2wire (1000-000057-000) Modem

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