I bought these scales a few months ago and they have never worked, how do I turn them on? More detail in question
As I said I bought them a few months ago and they did not work, I contacted the seller and got a full refund. After months of procrastination I'd like to get them working, rather than throwing them away and getting a new set.
I have done the obvious, change the batteries and still no joy. There is no indication that they do not work, other than they have never turned on even when standing on it.
I've done everything I can think of to fix them, but as they're weight activated theres little I can realistically do.. Has anyone else come across this problem, is it worth contacting Ozeri directly to see what they think?
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contact the seller and ask for a warranty replacement as it is not fit for the purchase
contact paypal if you bought through paypal and explain that the product is not as described and is inferior product
if you did not use paypal , then soy good by to the cash as the seller, unless they are honest, will do nothing.
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If you purchased something and paid (e.g. Akshat Singhal) by PayPal, and (for whatever reason) you expect a refund from him (to your PayPal account), you should first contact your seller (e.g. Akshat Singhal) to make sure he has submitted a "refund" transaction to credit your PayPal account. If (for whatever reason) he refused to refund your payment, you can then contact PayPal to open a "dispute" in their Resolution Center. You need to open a dispute within 4 to 7 days if you cannot resolve things with your seller; i.e. don't wait a few weeks or months. PayPal will mediate your case, and they will render a decision, e.g. get your seller to refund your money after you've returned your purchase (with proof of delivery, e.g. USPS tracking). In certain cases, PayPal may even refund The money (to your PayPal account) if they find in your favor ...
If you don't receive an item you paid for, you can receive a refund of the full purchase price plus original shipping on eligible purchases through the eBay resolution process.
Prior to that contact the seller and try to make conversation and solve the issue as these things may occur when selling online. But of coarse, if you cannot work things out you have the option of opening a case by going to the resolution center. Then a few questions will be asked from you and the seller will be contacted. If the seller doesn't make things right, eBay will review the case. If you didn't receive an item you paid for, you'll usually receive a full refund plus original shipping costs.
there is a few things i'd suggest if the item was bought from ebay perhaps leave feed back on their account about no contact and wanting a refund. check for a contact number and call the seller direct. email them from a different account and see if they reply to your email to check if they are avoiding your msgs, just keep on their backs but unfortunatly you may not be refunded for the item you haven't recived.
Pay-pal will take this up for you if you get in touch within 45 days of the transaction but when you get in touch with them they will ask you to contact the seller first to see what the problem is. If you still don't get your items or your money refunded then pay-pal will get in touch with the seller .The good side is that if the seller doesn't refund you then you are covered because you bought it through Pay-pal .It takes a few weeks but you will get a refund.