Question about Ozeri Scale. Touch Digital Bath Scale in Black ZB13

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I bought these scales a few months ago and they have never worked, how do I turn them on? More detail in question

As I said I bought them a few months ago and they did not work, I contacted the seller and got a full refund. After months of procrastination I'd like to get them working, rather than throwing them away and getting a new set. I have done the obvious, change the batteries and still no joy. There is no indication that they do not work, other than they have never turned on even when standing on it. I've done everything I can think of to fix them, but as they're weight activated theres little I can realistically do.. Has anyone else come across this problem, is it worth contacting Ozeri directly to see what they think? Thanks

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