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My LG digital TV screen freezes on channels 2 & 10 every 7 mins for 3 secs with no sound, other channels are fine. This has been happening over the last 3 days. Why would this be happening? I'm in oz

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  • LG Master
  • 681 Answers

Hi Catherine,
If your tv has some problem, this should happen on all the other channels also.
Please consult your service provider for this.

Posted on Apr 18, 2015

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Posted on Jan 02, 2017

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SOURCE: 42 inch LG Plasma TV - Lost picture

ysus pcb that supplies voltage to the panel is faulty

Posted on Dec 15, 2007

  • 3 Answers

SOURCE: 42 inch LG Plasma TV - Lost picture

Our LG 50" plasma tv screen went black after a popping noise but still had sound, after great diliberations decided to take the back off and have a peek!
We unplugged the tv and tested the fuses (there were three we could see) one had blown, the one on the left as you look at the back of the tv it also has one above it. We wrote the code/seriel number down and took the fuse to the electrical wholesalers Maplin and bought a pack of 10 fuses for £1.29 replaced the fuse in the tv and everything now fine!!!!!!
Hope this might be of use to anyone whose lost the picture after a loud popping/snacking noise but still has sound.

Posted on Jan 17, 2008

  • 1 Answer

SOURCE: TV freezes when switching to a digital channel

Issue was with the HD channels only.
Updated the firmware of the TV to ver 2.

Now the TV will stutter for a second when changing to a HD channel but it no longer locks up.

Posted on Feb 17, 2008

milkburp
  • 416 Answers

SOURCE: no sound on some channels, other channels fine

Your SAP/MTS function is most likely turned on. This feature has 3 modes: Stereo, Mono and SAP. Stereo and Mono are easy to understand, it's the SAP that can get you. SAP stands for Second Audio Production. It is used to provide weather, information or an additional language translation of a program. Some broadcasters simply transmit the mono audio over the SAP audio channel when the are not using it for other purposes. Other broadcasters simply do not use it, which does not give you any audio. Look on your remote for a SAP or MTS button. If you do not see one, look in your TV user menu for this feature. If you are using a cable box, look in the audio menu of the cable box. You are looking for something set to SAP... just change it to STEREO. I hope this was helpful.

Posted on Mar 26, 2010

  • 1 Answer

SOURCE: LG LCD HDTV 'NO SIGNAL'

To fix the problem, try turning off the TV and unplugging it from the outlet. Once unplugged, push the power button and hold it down for 1 minute. Then turn the TV back on and rescan for channels.

If the problem persists, contact LG customer service immediately as there is a problem with the memory card. The device is unable to retain scanned channels for immediate feedback.

All LG LCD automatically comes with a 1 year manufacturing warranty. You would have to provide proof of purchase to show when it was purchased. Hope this helps. The Guru

LG customer service: http://www.lg.com/us/support/index.jsp

Posted on May 12, 2010

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First a couple of questions:

1) What is the make and model please?

2) When the picture freezes, is it like a snapshot photo? or does the screen blank?

This sounds like an interruption in the digital data stream. If the picture remains on the screen, the "new" frame information is not being received nor processed. This can be as simple as a bad cable connection or noise on the digital information data lines.

Check to see if there is any pattern to when this occurs. For example, does it happen more frequently after the set has been on for a while? Try cooling down the set to see if temp effects the behavior.

Please update this and we'll work to resolve it.

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