Question about Lexmark Office Equipment & Supplies

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On a Lexmark Photocopier Printer Model #4425-001 the display reads "cover open" when the cover is closed. Where is the closed lid sensor and what is a quick and easy remedial fix?

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  • Lexmark Master
  • 10,875 Answers

Try this first,Reset the printer:
1.Verify that the printer is powered on.
2.Press and hold down the Report Page button.
3.While holding down the Report Page button, press the Cancel button three times.
4.Release the Report Page button.
if it doesnt work,,,
OK, well, sorry to say that it looks like your printer has broken somehow. The switch to sense the door open is on the right side of the printer as you face it. There is a linkage that connects a tab on the closed door to a switch buried down deep in the printer. If that linkage breaks or the switch breaks, well, you need to fix it or get a new printer.

Posted on Apr 18, 2015

6 Suggested Answers

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  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: COVER OPEN

There is a plastic lever in the back of the scanner where it comes into contact with a part made to push the lever when closed to work the switch. It is a poor design. The lever fits over the small micro-switch very loosly and the tabs wear out really quick. Lexmark will not send another lever. They state buy another printer. If you are real careful, you can put the lever back on the switch and hold it in place while you close the lid.

Posted on Nov 11, 2007

SOURCE: LexMark printer X3470 malfunction

Make the solution easy to fix. Almost impossible to get sensor part out to try & fix. Have got piece out intact but can't access back of machine to put back in. Future printers should have an easier access to enable such a simple little thing to be put back in if intact.

Posted on Mar 29, 2008

SOURCE: Lexmark 3400 scanner/printer says COVER OPEN. IT IS NOT!

Took a bit of time but worked 1) release the 'kickstand' from the scanner by prying and squeezing it with pliers until the two prongs pop out (or crack and break) 2) detach the scanner hinges by prying/squeezing with pliers until they pop off (or crack and break). (CAUTION: read step 3 below first...don't just yank the scanner off without reading step 3) 3) Carefully unplug ribbon cable and other connector to scanner and set scanner aside. 4) remove screws at front of beige plastic part....pry at the back carefully and this will pop off....sending the screws flying if you left them loose in their little wells. Don't worry, there are only two of them that really do anything anyway. 5) Look towards the rear of the printer and you will see the circuit board and the 'hole' where you can see the sensor, and possibly your white nylon lever arm lying pathetically down in the bowels of the printer. 6) Retrieve and Carefully snap the nylon lever arm back on, and think nasty thoughts about the brainiac who designed that part. reverse the above steps. Put at least most of the screws back in, or the front panel may fall off at a later date. Take care to GENTLY plug the ribbon cable and the other scanner connector back in, making sure it's seated all the way. Try not to bend or kink the end of it, or it will be toast. Good luck, and happy lexmarking.....

Posted on May 04, 2008

  • 6 Answers

SOURCE: Photocopier says close duplexer cover

in the back of the duplexer their is an socket. It have large of wiers see that there is no brack in the wires or it close properly

Posted on May 10, 2009

  • 1 Answer

SOURCE: Brother (photocopier, fax and scanner machine)

I have fixed this problem on my 7820n printer by brother.

open the back door, then inside there will be a black colored other kind of like door that pulls back away from the roller. on this inner door is a black long thin plastic lever that runs from about the center of the inner door to the right. on the right end of it is a lever that slides along a curved increase on the right side wall. when both doors are closed this right end of the rod or lever moves up to close the gap between what is the sensor. this long thin plastic rod had snapped out of place and when i snapped it back in making sure the spring was correctly installed on the left end of it and the middle part of the rod slid correctly in its groove...the right end of the lever correctly closed the gap on the sensor (when both doors are closed) and the back door open error went away.

So that's how you really fix it!!!!

James Hilliard - Totally super awesome guy! hee hee

Posted on Feb 12, 2010

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1 Answer

Cartridges error on a lexmark


Error: "Invalid Toner Cartridge"; Error: "Invalid Refill"; Message: "Change Cartridge"
Solution
One of these error messages may appear on the printer display immediately after or shortly after a new toner cartridge is installed into the printer. Note: This may not be specifically a toner cartridge problem; the error may be due to a stuck cover open switch on the printer.

To see if the cover open switch is the cause of this problem, open the top front cover and observe the message on the printer's display panel. The display should read Close Door or Insert Cartridge.


If this message is not displayed, the top cover open sensor and switch will need to be replaced. In addition, the printer may have damaged the new toner cartridge. If the cover open sensor is not operating properly, a new cartridge can be incorrectly flagged as a refilled cartridge by the printer. If this happens, the new cartridge will continue to cause an Invalid Refill or Invalid Cartridge error even if you try reinstalling it or installing it into another printer. If this should occur, please contact the point of purchase of the cartridge to find out how to get the cartridge replaced.

Caution: If the cover open sensor is not operating, do not install another new toner cartridge until you have completed the directions below. Inserting another new cartridge can cause that cartridge to stop working as well. Should this situation arise, please take the following actions:


Place the original working cartridge (the empty or near-empty one) back into the printer. This should clear the error message.

Turn the printer off. Doing this will disengage the cover open sensor.

With the printer switched off, open the top lid and remove the old toner cartridge.

Now replace the old cartridge with another new Lexmark toner cartridge.

Power the printer back on. The printer should now read this cartridge as a newly installed toner cartridge and the error should be cleared. The printer and toner cartridge should function properly now, but the top cover sensor on the printer will still need to be replaced.

If your printer is still under warranty or covered under a service contract, please contact Lexmark Technical Support or your service provider for further recommendations and instructions. Until you can get the cover open switch replaced, remember to have the printer powered off whenever you replace the toner cartridge.

If the top cover switch appears to be working fine, or if you have followed the above steps and your printer continues to post an Invalid Toner Cartridge or Invalid Refill error, make sure you are using a new original Lexmark toner cartridge. A toner cartridge remanufactured or refilled by a third party can cause this error.

To help identify a refilled cartridge, look for the yellow label attached to the toner drum and the body of the toner cartridge. If this is damaged or removed, the cartridge may have been refilled.

If you are using a third-party refilled or remanufactured toner cartridge, it is recommended that you install a new Lexmark brand toner cartridge. Lexmark cannot guarantee the compatibility of any third-party toner cartridges with our printers.

OR

1 Switch on the Lexmark X83 printer.

2 Lift open the cartridge door at the front of the device, below the scanner unit. The printer automatically moves the cartridge carrier to the correct position.

3 Pull each ink cartridge toward you to unclasp it from the carrier. Lift the cartridge out of the cartridge carrier.

4 Clean the copper contacts on the bottom of each cartridge with a clean, dry lint-free cloth. Use a gentle, circular motion to clean the contacts.

5 Insert the ink cartridges back into the cartridge carrier. Push back firmly on each cartridge until it snaps into place.

6 Repeat each step in this procedure again. Close the cartridge door.

Oct 04, 2012 | Office Equipment & Supplies

1 Answer

I have a lexmark 2600 all in one machine. How do I scan more than 1 page at a time?


This photocopier can only copy 1 page at a time. This is due to only being able to place one sheet on the viewing surface per scan.

To make a scan follow these instructions:

  1. Open lid and put the document or photo face down
  2. Close the lid to press the document flat and avoid dark edges
  3. Have the printer connected to the computer and both turned on
  4. Press the scan icon on the printer
  5. Follow onscreen instructions
  6. Repeat for each document needing to be scanned

Sep 14, 2011 | Lexmark X7350 All-In-One Printer

1 Answer

Cover open sensor is knocked off the switch assembly - Please show and tell me how I can repair it.


Open the printer cover and remove the cartridges. Close the cover. Unplug and replug the printer into the power outlet to reset it. When the printer turns on, reinsert the cartridges. Make sure the cartridges are properly inserted in the carrier and the lids snap in.
Source: Error: 'Cover open, please close the cover'

May 08, 2011 | Lexmark X6570 InkJet Printer

1 Answer

The printer (Lexmark X5340) display "cover open"


Short of slamming the cover closed there is a small tab that tells if it is open or closed. It should be located on the lower right hand corner. Once you find it just put a small piece of paper there or plastic and you should have no more problems.

Mar 30, 2011 | Lexmark Office Equipment & Supplies

1 Answer

Lexmark x3470 printer says "cover open" and it will not do anything. Curtis


Try these as I found them from Lexmark's website

Solution What you will see
The printer displays a 'Cover open, please close cover' error message, even though the cover is closed.
Possible cause of the error
This can happen if the lever on the cover open sensor is knocked off the switch assembly.
What to do
Take the following steps to try to determine if there is a hardware fault:
Steps Actions 1 Remove and replace the cartridges from the printer. 2 Disconnect the power cable and the USB cable. 3 Check that the power cable is plugged directly into a wall socket. 4 Reconnect the power cable. 5 Close the printer cover. 6 If the error persists, please contact Lexmark Technical Support for further instructions.

Nov 18, 2009 | Lexmark X3470 All-In-One InkJet Printer

1 Answer

Display gives message;Top is open,but it's closed.


Your lid sensor maybe broken.
to check open the printer like you would when you put new ink in and you will see a white sticking down from the lid on the right side. what that does is depresses a switch which tells the printer if the lid is closed or open. if you put your hand under the tab and feel in the hole if the you feel a tab there and it moves and then springs back in position then it is ok but if it is not there or doesn't spring back then the printer is shot.
also call lexmark if it is there but keeps coming up saying lid is open, and they will walk you through some quick fixes that may or may not fix it.

Aug 28, 2009 | Lexmark X3470 All-In-One InkJet Printer

1 Answer

Cover open


find out where the pressure sensor is to close lid and use something to hold it down. with the lid up. then see if the id goes down in the right place. the cartridge should run accross when the lid is down befor copy one.if it does not try reinstalling printer. but remove old one first. make sure you have the disk. try paper jam button. as well. if none of above contact maker for solution.

Mar 26, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Cannot get to reset


there is a sensor in the printer that goes down when you close the cover that sensor is either moved from its place or got broken.just tab the sides of the printer little hard and checkout many times it comes in the position due to tapping it.
thanks.

Nov 22, 2008 | Lexmark All-in-One Printer with PictBridge

3 Answers

LexMark printer X3470 malfunction


A White Clip On The Rear Has Fallen Off...
It Pushes A Micro Switch On The PCB (Printed Circuit Board)...
Poke Your Finger In The Middle Hole At The Rear Of The Grey Tray While You Have The Lid Open...
Feel The Switch And Press It... (Tiny Button)
You Will See I Am Right...
Try To Locate The Piece That Has Fallen Off...
Glue It Back On Or Order Spare Part...
Or Bin The Printer (Lexmark Is Useless) (Buy Epson)
I Hope This Helps!
Lance Smart
(Currently Trying To Resolve The Same Issue)

Nov 29, 2007 | Lexmark Office Equipment & Supplies

3 Answers

Error code 1203


To determine whether this error is due to a cartridge failure or a hardware problem with the printer, do the following: Make sure the printer is powered on. Open the printer's top cover. The print cartridge carrier moves and stops at the loading position. Press down on the cartridge lever to raise the cartridge lid. Remove the cartridges. With the cartridges out of the printer, close the top cover. Power the printer OFF and then back ON. Check the operator panel to see if the 1203 error has returned or if a new message is displayed. If the message displayed is 1203, there is something wrong with the printer hardware. Please contact Lexmark Technical Support. If the message is Cartridge Missing, reinstall the cartridges into the printer. Insert the black cartridge in the left carrier. Insert the color cartridge in the right carrier. Snap the lids closed. Close the top cover. Check the operator panel. If the 1203 message is still present, you need to insert one cartridge at a time to determine which cartridge is producing the failure. With one cartridge in the carrier, close the top cover and check the operator panel. If the 1203 message is displayed, that cartridge is producing the error. If Cartridge Missing is displayed, the second cartridge is the defective item. Please replace the defective cartridge.

Aug 20, 2007 | Lexmark P315 InkJet Photo Printer

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