Question about Lexmark Office Equipment & Supplies
Try this first,Reset the printer:
1.Verify that the printer is powered on.
2.Press and hold down the Report Page button.
3.While holding down the Report Page button, press the Cancel button three times.
4.Release the Report Page button.
if it doesnt work,,,
OK, well, sorry to say that it looks like your printer has broken somehow. The switch to sense the door open is on the right side of the printer as you face it. There is a linkage that connects a tab on the closed door to a switch buried down deep in the printer. If that linkage breaks or the switch breaks, well, you need to fix it or get a new printer.
Posted on Apr 18, 2015
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Posted on Jan 02, 2017
SOURCE: COVER OPEN
There is a plastic lever in the back of the scanner where it comes into contact with a part made to push the lever when closed to work the switch. It is a poor design. The lever fits over the small micro-switch very loosly and the tabs wear out really quick. Lexmark will not send another lever. They state buy another printer. If you are real careful, you can put the lever back on the switch and hold it in place while you close the lid.
Posted on Nov 11, 2007
Make the solution easy to fix. Almost impossible to get sensor part out to try & fix. Have got piece out intact but can't access back of machine to put back in. Future printers should have an easier access to enable such a simple little thing to be put back in if intact.
Posted on Mar 29, 2008
Took a bit of time but worked 1) release the 'kickstand' from the scanner by prying and squeezing it with pliers until the two prongs pop out (or crack and break) 2) detach the scanner hinges by prying/squeezing with pliers until they pop off (or crack and break). (CAUTION: read step 3 below first...don't just yank the scanner off without reading step 3) 3) Carefully unplug ribbon cable and other connector to scanner and set scanner aside. 4) remove screws at front of beige plastic part....pry at the back carefully and this will pop off....sending the screws flying if you left them loose in their little wells. Don't worry, there are only two of them that really do anything anyway. 5) Look towards the rear of the printer and you will see the circuit board and the 'hole' where you can see the sensor, and possibly your white nylon lever arm lying pathetically down in the bowels of the printer. 6) Retrieve and Carefully snap the nylon lever arm back on, and think nasty thoughts about the brainiac who designed that part. reverse the above steps. Put at least most of the screws back in, or the front panel may fall off at a later date. Take care to GENTLY plug the ribbon cable and the other scanner connector back in, making sure it's seated all the way. Try not to bend or kink the end of it, or it will be toast. Good luck, and happy lexmarking.....
Posted on May 04, 2008
in the back of the duplexer their is an socket. It have large of wiers see that there is no brack in the wires or it close properly
Posted on May 10, 2009
I have fixed this problem on my 7820n printer by brother.
open the back door, then inside there will be a black colored other kind of like door that pulls back away from the roller. on this inner door is a black long thin plastic lever that runs from about the center of the inner door to the right. on the right end of it is a lever that slides along a curved increase on the right side wall. when both doors are closed this right end of the rod or lever moves up to close the gap between what is the sensor. this long thin plastic rod had snapped out of place and when i snapped it back in making sure the spring was correctly installed on the left end of it and the middle part of the rod slid correctly in its groove...the right end of the lever correctly closed the gap on the sensor (when both doors are closed) and the back door open error went away.
So that's how you really fix it!!!!
James Hilliard - Totally super awesome guy! hee hee
Posted on Feb 12, 2010
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