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Why can't I use netflix? What is wrong with my last payment? Do you need to vet my credit card info again?

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If you're having payment issues with Netflix, you should get in touch with Netflix directly. You can call them at 1 (866) 579-7172.

Fixya experts are not able to help with payment issues with other services.

Hope that helps!

Posted on Apr 22, 2015

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Posted on Jan 02, 2017

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How do I change a credit card or debit card to get netflex back?

Method 1 Changing Your Payment Information
  1. Log into the Netflix website. ...
  2. Open your account page. ...
  3. Click the "Update payment method" link. ...
  4. Select the payment method you would like to use. ...
  5. Call your credit card company or bank if your card cannot be verified.

Nov 21, 2016 | Netflix

1 Answer

Why is my account on hold it said there was a problem with my last payment.

You will need to check on the Netflix website, but I had a similar issue once when my card expired and another time when I got a new card.

I just had to update the payment info and then all was ok again.

Hope that helps!

Apr 23, 2016 | Netflix

2 Answers


Go to, Next to your Name (Top Right of screen) there is a dropdown arrow, Click on that & select My Account. To the far right of your current credit card, select Update payment Info.

Feb 19, 2015 | Computers & Internet

2 Answers

How do i enter my new credit card number in order to continue my netflix account?

There is a complete guide at:

Dec 16, 2014 | Netflix

1 Answer

Where do I update my credit card info?

Log into Netflix and then top right corner and hover over your name. It will show a dropdown. Click on Your account. The first group of data is Membership & Billing.
Right there you can Update Payment Meathod and change youe card.

Oct 11, 2014 | Netflix

1 Answer

Why is my paymen not applied to last purchase

How did you pay? Credit or debit card....take into consideration if any of your cards have been replaced or expired, the payment will not be applied to your account. If you need to speak to the Netflix people the phone number is ..... 800-585-7265....good luck with your problem.

Jun 21, 2014 | Netflix

3 Answers



First, go log into your Netflix account on your computer simply by visiting the Netflix website: Netflix Watch TV Shows Online Watch Movies Online

Then, click on the profile icon on the upper right side of the screen:


next, click on "Your Account"


Then, click on "Update Payment Method" on the right center of the screen:


Finally, change you payment method selecting between "PayPal" or "Credit Card".

Hope i helped you.

Apr 17, 2014 | Netflix Computers & Internet

1 Answer

Update payment info


Mar 27, 2014 | Netflix

2 Answers

My credit card was compromised and i need to change my credit card number for payment. where do i go?

  1. Log in to your netflix account
  2. At the top right corner of the screen should be your name, hover your mouse over it and a menu will appear
  3. In this menu, click "Your Account"
  4. In the "Membership and Billing" section of this screen you will see your payment option, to the right of it you can click the link for "Update Payment Method"

Oct 16, 2013 | Netflix

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