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Motor burned up?

I really believe that my motor is burned up. But a $300 machine, I would like to know for sure. Is there a way I can tell? Grease is very black, some oil. Can tjhe brushes be in wrong? Thanks

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What is the specific issue you are having with the mixer that makes you feel that the motor is burnt up? There is a variety of issues we see with KitchenAid mixers, however the motor being burnt up is actually rare. If you could get me the model of the mixer (that is under the base of the mixer on a label), then I can tell you what to look for in the mixer.

The most common issues in a KitchenAid mixer, depending on the model include: gears, brushes, and electrical components.
The grease is always black, it is actually a dark brown color but looks black, over time it can break down since it is vegetable based and can leak out of the mixer.

However I find that in 90% of the cases the repairs are fairly easy and worth the repair.

If you can get more information, or if you have questions, call our customer service team and they would be happy to help.
- Colleen

Posted on Apr 23, 2015


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Thanks,, great info..

I took mine all apart and the oil was just at the point of turning into grease. Nasty,, brown smelling ****.... I cleaned it all up and just used a sync 50w gear oil.. I over filled it and the extra ran out of the motor end of the gear box... It might have been about 2 table spoons too much.. Now it does not leak anymore.

Thanks again,, jaybeesee

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