Question about HP Hewlett Packard 2000-410US 15.6" Notebook PC - Intel ... [A6Z99UAABA]

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Cursor is frozen - HP Hewlett Packard 2000-410US 15.6" Notebook PC - Intel ... [A6Z99UAABA]

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In your touchpad area (mouse) upper left corner there is a little light usually yellow , tap twice on top and your mouse will work again.
Let me know.

Posted on Apr 21, 2015

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Try powering off your laptop by removing the battery and power cable off.

Now while the power cable and battery are off the laptop, press and hold the power button for 60 seconds (You are doing a power drain by this)

Put the battery back on and boot up the laptop - See if that helps.

Let me know here. Thanks.

Peace

Posted on Apr 20, 2015

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