HP Officejet 6310 All-In-One InkJet Printer Logo
Posted on Jul 10, 2009
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I finally installed the scanner protion of my HP officejet 6310 all-in-one printer and it worked great for 1 day then the scan program disapeared and I can only scan from the "paint" program, so I can't save as pdf documents or multiple pages. I thought the problem was due to an incompatiblity with IE 8 which I uninstalled and am now using the older version of Internet Explorer. This didn't help. I've tried multiple times to uninstall the Office Jet Software/driver but for some reason the program will not uninstall so I can't even try to re-install it. Any advice would be appreciated. Thanks!

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  • Posted on Jul 10, 2009
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Downlaod revo uninstaller from this likn then install in computer.
Then open it and uninstall all hp application it also dleete registery settings of it.

Then again install all application and driver for it.
http://www.revouninstaller.com/revo_uninstaller_free_download.html

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2helpful
1answer

Have a hp office jet 6310 and i use it wirelessly all the time for printing and have used it to fax. I have never used scanner but would like to. when i click start scan or scan to it show select...

I suggest that you run the scan from a computer and not from the printer, it works tons better. Each computer needs to have the install program run on it, NOT PLUG AND PLAY. Plug and play will make most stuff work, but not everything.
Further, HP printers are fussy about exactly when to connect the printer, get the correct install program for your printer and OS from HP.com, and install following the directions exactly.
Scanning is the one function that never works with plug and play.
5helpful
2answers

Can't scan- Refer to device documentation to

Try using widows paint. Look in windows accessories off the start program menu. If you open windows paint, look for open file from "Scanner or Camera". Most likely you can get the scanner to work again in Vista. Otherwise...try Vuescan scanner software. I think you can get a free trial period online and it should also work. You'll have to pay for that if you like it.
0helpful
1answer

How do I get my HP 6310 to scan---free download etc?

To scan using your HP Officejet 6310, you need to install the full feature driver software.

Full feature driver software can be downloaded from the following web link:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1119598&lc=en&cc=uk&dlc=en&lang=en&cc=uk

Also please perform the following steps to scan using your unit:

http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=31271&tmp_task=useCategory&lc=en&dlc=en&cc=uk&lang=en&product=1119598

:) Dr Tony
0helpful
1answer

I have hp officejet 6310 all in one, but the

Please visit- http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=us&product=1119598 and download the full feature drivers and save it on your computer.

2. Uninstall the existing driver from program and features under control panel.

* To search for progam and features, Click on start or the windows vista logo on left bottom, click on control panel, clck on program and features and then unistall the printer driver.

3. Power off the printer and unplug it from computer.

4. Install the printer from the saved drivers and plug it when asked.

Restart computer once the installation is compete and hope the scan would work after this.
4helpful
1answer

Hello, my HP 6310 all in one printer prints fine BUT it does not let me scan items. I am using a HP Pavilion and running Windows Vista. can you please hlep me out?

These are the easiest steps for scanning in vista with out using HP software.

1. Click the Start (Windows) icon.
2. Click All Programs.
3. Click Windows Photo Gallery.
4. Click File and then click Import From Scanner or Camera.
5. Click Import.
6. Click Scan
1helpful
1answer

Scanning with 6310

Press and hold the windows key and press R, when the run menu comes up, write in it: mspaint then click ok to start the program.

aslong as the drivers for your hp are installed you should be able to scan with any program, press file and then from scanner or camera. scan a document with it.

if you need the drivers get them from here
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=1119598&
8helpful
2answers

Scan with 6310

Press and hold the windows key and press R, when the run menu comes up, write in it: mspaint then click ok to start the program.

aslong as the drivers for your hp are installed you should be able to scan with any program, press file and then from scanner or camera. scan a document with it.

if you need the drivers get them from here
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=1119598&
2helpful
1answer

"NO SCAN OPTIONS" in HP Officejet 6310 all-in-one

You need to install the software and driver for the version of windows that is on the new computer. 
Link to you model printer/scanner below:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=1119598〈=en&
4helpful
2answers

HP 6310 Scanner problem

Install these drivers and "controller" software from HP:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&os=2093&product=1119598&
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