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Surface rt was useing when the screen just went black

Was online then screen went black it , can hear it chime when touch corners of screen . on screen key board will show up , but it dont do anything tried the power button and screen will be white

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How do i get my RT to boot


Here are the steps to go back I factory setup. It will remove everything personal you have on the Surface - photos, docs, etc. They will still be in the Share drive if you utilized it for storage.
  1. Restart the device made for Surface.
  2. Press F8 during the initial BIOS post to bring up the Advanced Boot Options screen.
  3. On the Advanced boot options screen, use the arrow keys to highlight Repair your computer, and then press Enter.
  4. Select a keyboard layout, and then click Next.
  5. Type the user name and password of an administrator, and then click OK.
  6. Under System Recovery Options, select Reinstall Windows. This option will restore Surface to the factory image, and any customized user information will be lost.
  7. When the restoration of the factory image is complete, the device made for Surface will restart, and the setup process will begin. This process is identical to the first time you set up Surface; you will be guided by a series of prompts and dialog boxes.
One more note - if you deleted the restore folder to save drive space this will not work. You'll need to take to tech support.
Good luck.

Jun 23, 2014 | Microsoft Surface RT

1 Answer

How do i bypass password screen for microsoft surface rt


Microsoft Surface Microsoft Surface I have provided two links or you may call for help at 225-290-5733

May 21, 2014 | Microsoft Surface RT

1 Answer

Wont boot up


Hi Lisa, because the surface is a fairly new device you should be under warranty, contact windows surface here Microsoft Surface they should be able to help you out.

Apr 10, 2014 | Microsoft Surface RT

2 Answers

How do i delete photos/videos from the windows surface tablet rt


To delete a photo, go to your Pictures Library. Find the photos you want to delete. Then, just lightly touch the photo and swipe your finger down a little. This will select that photo, you will see a check in the upper right corner of the photo if you did it right. You can continue to select as many photos you want in this way. You will see the option to Delete at the bottom of the screen as soon as you select the first photo. To deselect the photo, just swipe it down again.

To delete a video, go to the Videos folder located on your Desktop and open it up. You can then select each video like you did for the photos. To unselect it, just touch the check mark which is on the top left corner. When you have finished selecting all the videos you want to delete, just click on the big red X on the top toolbar.

One note though - my directions are based on Windows 8.1, so make sure you have installed all your updates.

Hope this helps!
John

Apr 06, 2014 | Microsoft Surface RT

1 Answer

Microsoft surface tirns on and logo appears but wont do amything else


To reset your Surface without logging in, please try the following:
1. Attach your Touch Cover / Type Cover
2. Power on your Surface
3. Press and hold the Left Shift key at the Login screen
4. Press the Power icon
5. Press Restart

Your surface should boot to a light blue screen with some options on it.
1. Click on Troubleshoot
2. Click on Reset your PC
3. Follow the prompts. Let me know if this does not work for you.

Mar 14, 2014 | Microsoft Surface RT

1 Answer

What to do when your surface RT screen is frozen and the home and power buttons are not working


just let it die then dont use it and just plug it up to charger. should be good to go then

Jan 30, 2014 | Microsoft Surface RT

1 Answer

Battery location


I signed up for net gear but it is saying it will take a few minutes.now it is saying can't establish a reliable connection to the server

Dec 23, 2013 | Microsoft Surface 64GB Windows RT - with...

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