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Ibought an iteam on the first and it has still not shipped, How do I cancel the purchase? i'm not happy with this seller.

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Go back to this site and again read the terms of the site, perhaps the site is telling hoe or when you can cancel. Also check if the seller is legit.

Posted on Apr 16, 2015

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1 Answer

How do I cancel an ebay purchase I just made?


You can send the seller a message asking to cancel and you get the other one. Ebay will not cancel the item for themselves.

Aug 03, 2017 | eBay Computers & Internet

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How do I cancel a shipment?


Depends on where you ordered it from. If it's a place like Amazon.com, you can go in and stop the order if it hasn't been shipped. If it's been shipped, the only option you have is to wait for it to arrive, contact seller and get a return label and send back. If you can, call customer service at the place it was purchased. Go to the "contact us" on the company's website.

Dec 03, 2014 | Microwave Ovens

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I want to give feedback to a seller on my paypal account


How to leave feedback the RIGHT way 18af_7.jpg?set_id=81 Published by mutti74 October 26, 2013 . 14K Views . 2 Comments . 79 Votes So you finally gave in and bought something on ebay? WAY TO GO! Welcome to the world of endless deals and bargains!
Are you happy with your purchase?
Answer: YES! I love it!
Awesome, now lets let the seller know. The easiest way to leave feedback is to simply go back to the page of the actual item. Either type in the item number and click search OR go to MY EBAY and look under "All Buying" under "Won" and click on the item.
Once you get to the page, look towards the top, it'll say LEAVE FEEDBACK, simply click on that and Voi'La you are ready to leave feedback.
Since you are happy with your purchase, rate POSITIVE and write you comments in, such as: "Fast shipping, very happy with purchase." or "Great product, excellent communication!"
We are not done yet, Ebay has integrated a STAR system to rate sellers. You can rate 1-5 stars on "Item as described", "Communication", "Shipping Time" and "Shipping & Handling Charges".
Here is a tip about shipping and handling charges. Sometimes you may not be happy with those charges, KEEP ON MIND: Whatever you bought could have been shipped from the opposite side of the country (or even from another country), so OF COURSE they may be higher than having it sent from 1 end of a state to the other hand!! Those actual shipping charges are out of sellers hands.
All set with your rating? Simply leave feedback and DONE! Easy, fast and simple.
Now......a STRONG REMINDER. I often browse through ebay guides and reviews and TOO MANY buyers mistaken this area for contacting the sellers. This REVIEW and GUIDE area has NOTHING TO DO with leaving feedback or communicating with sellers!!!!! Follow the above steps to properly leave feedback.
What if you are not happy? Follow the above steps to get to your items page and click on (right side of page) CONTACT seller and email them. Whether it is a breakage or the item has not arrived yet. Give the seller some time to resolve the issue and to respond back before leaving neutral or negative feedback. I am a seller myself, as well as buyer. I ONLY result in leaving neutral or negative feedback if:
A: I have a non-paying bidder (new ebay rules NO LONGER permit sellers leaving negative feedback to non-paying bidders, so sellers really have no way of warning others anymore)
B: I bought something, it arrived broken or did not arrive at all, and the seller NEVER responded to NUMEROUS emails over a 2 week period, plenty of time to respond and rectify.
C: The seller told me basically something like "oh well, not my problem".
IF the seller responds and rectifies the mishap by either refunding money or sending out a duplicate item, there is NO reason for me to leave a bad feedback since the seller took care of me in a satisfactory manner.
Personally leaving a neutral feedback would be perhaps if the item I bought took a very long time to arrive (remember overseas purchases do take longer to arrive). If I bought something, lets say from a seller in California and I paid for Parcel Post. That takes 2-9 BUSINESS days. If I am sitting here a month later and the item finally arrives, thats a tad extra long in waiting time. If the seller does not communicate any delay in shipping, that calls for a neutral. WHY NOT LEAVE A NEGATIVE, you ask??? You received the item, riiiight? :o) That is why I would leave a neutral and not a negative.
This takes me to another point, bare with me: CHECK THE SELLERS FEEDBACK!!!!
(Simply click on the number next to the sellers name)
Look at their feedback score, the percentage!!!! If a seller has numerous neutral or negative feebacks in the last 30 days...STAY AWAY!!! Read their feedback and why people left bad feedback.
If a seller has less than 100% positive feedback, check why and how long ago they received a negative feedback, it could have been over a new ebayer not knowing how to properly leave feedback even, one of the reason I am writing this here.
Unfortunately only about 4 out of every 10 buyers leave feedback nowadays, so do not be upset if a seller only leaves feedback once they have received feedback from a buyer. It is a common just-practice.
10/2013 Please note: Ebay's push to offer free shipping on all items and charging an extra fee to sellers if they charge shipping has made the ebay market somewhat unstable and less fun for us sellers. I understand that big companies can offer free shipping on many items and sellers offer it a lot on lightweight items. Please do not expect and let it out on the seller via leaving neutral or negative feedback, if a seller charges shipping on dishes that weigh 5# and sell for only $10. Private part time sellers are here to make some money too, so paying for the item and eating all the quadruple ebay/ paypal fees and shipping the item out for free is just simply unreasonable.

Oct 17, 2014 | Computers & Internet

1 Answer

Iorder a iphone nano 2 weeks ago and i never resiv it


Usually, you can see if the seller has already shipped the item, and if there is a tracking number associated with the purchase.

If you have already paid for the item (2 weeks ago), and the seller hasn't shipped it (... as shown in the item status info), send an inquiry eBay message to the seller (using the Action drop-down menu - contact seller) .... to find out if & when it has been sent.
If it is an international sale/shipment, it may take longer to get it, as indicated in the shipping time estimates provided (with the item info).
Yes, some sellers don't send their items out too quickly.
And if you don't hear from the seller or still hasn't received it in 3 weeks, you'll want to open a case ... to get eBay to intervene on your behalf . The case must be open within 4 weeks of purchase.

Oct 23, 2013 | eBay Auctions

1 Answer

Seller not shipping item after payment


If you don't receive an item you paid for, you can receive a refund of the full purchase price plus original shipping on eligible purchases through the eBay resolution process.


Prior to that contact the seller and try to make conversation and solve the issue as these things may occur when selling online. But of coarse, if you cannot work things out you have the option of opening a case by going to the resolution center. Then a few questions will be asked from you and the seller will be contacted. If the seller doesn't make things right, eBay will review the case. If you didn't receive an item you paid for, you'll usually receive a full refund plus original shipping costs.


Source: http://pages.ebay.com/help/buy/item-not-received.html

Dec 21, 2012 | eBay Auctions

1 Answer

I bought a Victorian Mahogany Timber Bookshelf item no 270797954634 on e Bay and I asked before I bought it how much the delivery costs were .He replied to say that the cost was 525 dollars and I had bid...


Hi,

eBay and PayPal charge fees to sellers. eBay charges the seller fees, usually it's 9% of the final sale price plus shipping. But the seller can get the final value fee back if he/she will file the cancel transaction case. You will just need to agree to it once it's filed by the seller. With regard to PayPal, they charge 2.5% of the total receiving amount. But the seller can contact PayPal for credit once there is a reversal of payment, a refund.

Since it's not your fault, the seller do not need to charge you anything. If you will have problems with the seller, you can report the seller and can leave negative Feedback (within 60 days since the date of purchase)

I hope this helps.

Aug 12, 2011 | eBay Auctions

1 Answer

Hi I need some info is there something called safe account on ebay, cause I am interested in buying a car , and the seller says that if I put the money in a safe account then he can ship me the car and if...


there are no SAFE ACCOUNTS ON eBay. You need to purchase the item using your eBay account so that you can be eligible of the vehicle protection program. there are also no eBay agent who collects the payment and there is also NO eBay WAREHOUSE. if these are visible to the deal that you are getting with the seller, i suggest that you need to report this seller by sending all the emails you from this seller to spoof@ebay.com and DO NOT CONTINUE THE TRANSACTION. always ask for the eBay user id and the 12 digit item number if you will purchase an item on eBay.

Happy New Year! Cheers!

Oct 20, 2009 | eBay Auctions

2 Answers

I have not received notice that my purchase has shipped


You will need to contact the seller for shipping info. See if they have a tracking number.

If you cannot get seller to respond or is evasive with you, go to PayPal website and click on the Resolution center and file a Dispute. Be prepared to document all communication with seller and attempts to resolve.

If you find this solution helpful, please click 'Accept' as that is how I get paid. Please feel free to add comments.

Bret
1-2-1ComputerServices

Oct 09, 2009 | PayPal Accounts

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