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Ink catridge jammed won't move installed wrong how to get it out

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  • toriless Apr 16, 2015

    Hi Diane michalski, I want to help you with your question, but I need more information from you. Can you please add details in the comment box?

    I assume you tried wiggling it from side to side, up and down, etc. ? It got in somehow and you need to reverse the exact angle in went in.

  • Diane michalski Apr 16, 2015

    Exactly what it says no more details ink cartridge in wrong jammed how do u get it out that is as detailed as it geta

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Carrier Jam

THis solution I copied from another post. It worked for me as well
First you need to open the printer. Unplug from power. Then lift the scanning device, you can partially remove it when pushing the "hooks" close to where the lid is connected (careful with the cable connections). Then remove three screws in the cover of the bottom part and with some fiddling around you can remove the cover. Again be careful with the cable connections. Of course don't do it if you are worried about warranty or breaking the printer.
The plastic strip has slits at each side to attach to the inside back of printer, on the left side is a down ward facing arrow, the plastic strip feeds through the back middle of the cartridge carrier and then the slits are to be inserted to the metal tab like pieces on the back sides inside the printer on the right side (facing printer) it will look like a small rectangular hole with a longer metal tab like piece sticking out & on the left is a smaller squared like hole with a flat smaller metal like tab which will line up if the plastic strip is feed through the back of the cartridge carrier properly. This should allow the cartridge carrier to glide properly & work as it should, with no more banging.
Success

Posted on Dec 18, 2008

  • 1 Answer

SOURCE: Carrier Jam

1 Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds. Then reinsert the power supply and power the AIO on.
Did the error message return?
Yes: Continue to step 2.
No: Attempt a test scan. If the error message does not reappear, the error is resolved.
2 Power off the AIO and remove the power supply from the back of the unit. Open the scanner cover. Check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Contacting Lexmark.
No: Continue to step 3.
3 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Insert the color cartridge, close the top cover, reinsert the power supply, and power on the AIO.
Did the error message return?
Yes: Repeat step 3 with another color cartridge. If the printer fails again, continue to step 4.
No: Repeat step 3 and install the black/photo cartridge. If both cartridges are installed, attempt a test scan. If the error message does not reappear, the error is resolved.
4 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove the color cartridge and insert the black/photo cartridge. Then close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Repeat step 4 with another black/photo cartridge. If the printer fails again, continue to Contacting Lexmark.
No: Install the color cartridge. If the printer fails, continue to Contacting Lexmark. If the error message does not appear with both cartridges installed, attempt a test scan. If the error message does not reappear, the error is resolved.

Posted on Mar 26, 2009

xptareq2000
  • 1447 Answers

SOURCE: my hp 1310 says no colur ink catridge found.

No
some model hp deskjet all in one used duel cartrdge because it is a color popier

Posted on Jun 16, 2009

SOURCE: Catridges are jammed

You can keep the printer plugged in, and hold down the power button and cancel button until it releases.

Posted on Aug 17, 2009

komguy
  • 2306 Answers

SOURCE: After E4 display, cartridges will not move over to the left.

E4 says no ink, press the OK button to continue, and replace the ink.

Posted on Sep 15, 2009

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