Question about Alcatel OneTouch Fierce 2 4G No-Contract Cell Phone

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I put in a new sim card wrong and messed up the position of the 4 little gold contacts the card touches. can i fix it myself?

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  •  johnny rebel
    johnny rebel Apr 16, 2015

    if it works then you are ok,try to gently push it back into place,i do know what you are talking about,there should be a piece of metal over the sim card slot that protects and holds the sim,if that is gone it needs repair,keep in mind that the upper sim is for 3g and the other slot is for 2g.



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Yes,turn it around

i put in a new sim card wrong and messed up the po - c7c19cf0-7e30-4b86-a118-5bce6b008692.jpg

Posted on Apr 16, 2015

Testimonial: "Thanks for trying to help .Maybe I need to explain better.The sim card lays on top of these 4 gold conector things , the sim card got forsed in and under them. I got the sim card out but messed up the position of those gold things. actually 1 of them is still out of whack ,I hope the others are ok"


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This means that the BB can't see the Sim Card. The little sim card is underneath the battery - check and make sure that that the gold part of the sim card is touching the gold parts of the BB. Also make sure the gate is locked in place, it slides to the right when locked. (Slide it to the left to unlock and lift the SIM card gate.)

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Sim card rejected

this happen if there is some problem in the sim card holder port ....

there will be loose contact inside the sim card holder is not touching the circuit board inside due to this your sim card is getting rejected ...

as you have told that the phone is a brand new one so i am sure that you will be having the warranty so just make use of it by contact the dealer with whom you have purchased or contacting the company customer care number to get more information about how to make use of your warranty ......

if you dont have the warranty then you must open the handset
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after this refit the phone then surely your sim will be accepted ....

it is better to use of warranty if you have ......
this is a simple problem if you dont have the warranty also you can only fix it ..
if you just open the handset & set that sim card holder to touch the circuit board that s enough everything will be done and works fine ...

if you are afraid of opening then you must just contact the technician ...
it is just a matter of very little bucks if you contact him also ...

any doubts you can reply me
i am always here to assist you
thank you
rate my solution

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Sorry, the sidekick II doesn't have a battery that can be pulled out. You need to pull back the bumper on one side to access the sim card slot.

    1. Follow these instructions to remove your operator-supplied SIM card from your device:
    2. Turn off your device by pressing the power on/off key.
    • Expose the SIM card slot by peeling back the bumper from the top-left edge of the device: t02005-2.jpg
    • Press down on the silver "catch" and the SIM card will spring out of its slot. Remove the SIM card carefully. (Always handle your SIM card carefully since the card and gold contacts can be easily damaged by scratches or bends. Be sure to keep SIM cards out of reach of small children.)

    1. Now insert the SIM card containing the contacts you want to import:
    2. Insert the SIM card into its slot with the gold contacts facing up and the cut corner facing out. t02005-1.jpg
    • When you release the SIM card make sure it is locked into position behind the catch so it doesn't spring out.
    • Replace the bumper and turn on your device.
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