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Kenmore Elite Dishwasher, Mod # 665-15962990: Door doesn't latch, no lights, power exists at plug

D/W worked perfectly until today. Now door won't latch and no lights anywhere??? It just started working again ...on its own. So we'll have to wait until it stops working again :-) Thanks

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Washer or dishwasher? Brand and model number please!

Posted on Apr 15, 2015

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Ensure that the dishwasher is connected to a working power supply. Check the local fuse or circuit breaker and restart as necessary.

Open and shut the door firmly until it latches into place. The dishwasher will not function if the door is not latched into position.

Select the desired cycle and press the cycle button firmly, as you must choose a cycle in order for the dishwasher to begin operation.

Look at the water valve that is connected to the dishwasher and ensure it is turned on.

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It won;t power up at all, clothes... Solve It won;t power up at all, clothes are locked inside, no lights on the panel. Plug in is working, I... (More) It won;t power up at all, clothes are locked inside,...


This advice is for Kenmore Elite and Whirlpool Duet model front loading washers. If you experience a problem where the door becomes jammed and will not unlock or open, here's an easy way to gain access inside your washer WITHOUT calling the repairman.

1. Remove the lower panel under the door by loosening the three screws under the bottom edge on the front of the washer. HINT: If you prop up the front feet of the washer with some small blocks of wood, this will make access to the screws much easier.
2. With the screws removed, the lower panel should drop down then come off. If the panel sticks, a light tap on either side will knock it loose.
3. Reach your hand up inside the washer behind the front casing on the right-hand side. This is where the door latch assembly is located.
4. At the bottom of the door latch assembly is a small pull tab. This is the manual release for the door. Pull the tab straight down and the door will come open.

Sometimes these doors will not unlock for whatever reason. If there are no error codes being generated, this could have just been a momentary glitch. If you see "Fdl" "DLE" or "Fdu" error codes, these are usually indications of a failed door latch assembly and will require replacement.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

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1. Unplug the power cord from the outlet.
2. Remove the front lower kick panel.
3. Reach up along the inside of the front panel and locate the bottom of the door latch assembly.
4. Located on the bottom of the door latch assembly is a tear-drop shaped tab.
5. Gently pull the tab down about quarter inch or until a click is heard.
6. The door may now be opened.


You're gonna rate me..............?

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to andreya ,,, the code dl means door latch ,,,, you door latch is bad on your machine

to afinebalance ,,,, the f1 code is the control board and it too is going out and it isnt cheap ,,,,

if ya'll want to send me your complete model and serial numbers i will check on the parts for both or you.
Larry

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I had this same problem so I took the front panel off to access the thermal fuse.  What I found instead was that food had become lodged in the door latch which was keeping the door safety switch from operating properly.  I took a thin screwdriver and removed the food from the cavity.  Since you did not have the problem in your first five years the cavity just might be the problem since that is about the amount of time it took me to get too much food stuck in mine as well. This solution took five seconds and requires no disassembly.

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