Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:
when we turn our sony cyber shot dsc-w30 the word "access" comes on the screen, then it...
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when we turn our sony cyber shot dsc-w30 the word "access" comes on the screen, then it beeps and it then says "turn the power off and on again." When I do that, the same sequence occurs again. I have taken the battery out and put it back in, but still the same problem.
hte picture looks good on the display but when taking it, but looks very red when displayed on...
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HTE PICTURE LOOKS GOOD ON THE DISPLAY BUT WHEN TAKING IT, BUT LOOKS VERY RED WHEN DISPLAYED ON REVIEW.
when i turn on my camera ,after message"access" it message "turn off and on...
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when i turn on my camera ,after message"access" it message "turn off and on again" . it's lens come out but don't back full