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New phone. When I ring it the message reads incoming call diverts

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How do I get the machine to take a message when I am on the phone? i have call waiting and if I am on the phone the digital answering system just lets it ring and doesn't take a message.


Usually the only answering devices that can take a call while the line is in use are those provided by the local telephone company (TelCo). That I'm aware of anyway.

The TelCo can divert an incoming call to their equipment to be retrieved later by you - but a device in your home doesn't have access to to both calls at once and be able to divert one to the phone and the other to an answering device.

In case I've missed something new - can you tell me what kind of answering device you have and who is your TelCo?

Oct 27, 2015 | Lands Phones

1 Answer

I have BT line and have call divert but can't remember how to divert calls, HELP please


Check which services are active [System X] *#001#
Charge advice (before call) *40* (Number)
Charge advice (All calls) *411#
Charge advice (During call) "R"(to hold call) *40#(Call will be reconnected)
Cancel all calls charge advice #411#
Reminder call *55*(Time in 24 hour format)#
Cancel reminder call #55#
Call Divert - all calls - activate *21*(Number to divert to)#
Call Divert - all calls - to check *#21#
Call Divert - all calls - to cancel #21#
Call Divert - on busy - to activate *67*(Number to divert to)#
Call Divert - on busy - to check *#67#
Call Divert - on busy - to cancel #67#
Call Divert - on no reply - to activate *61*(Number to divert to)#
Call Divert - on no reply - to check *#61#
Call Divert - on no reply - to cancel #61#
Call waiting on *43#
Call waiting off #43#
Call waiting - to check condition *#43#
Call waiting - to answer 2nd caller Recall + 2
Call waiting - remove beeps during call Recall + 0
"Ring back" (Camp on busy) 5
Cancel ring back #37#
Caller display on *234#
Caller display off #234#
BT call minder (voice mail) 1571
Check called number 1471
Release CLI 1470 + dialled number
Withhold CLI 141 + dialled number
Access "Choose to refuse" 14258
Call barring on (outgoing) *341 + option number #
(options are 1 = allows 999 and operator, 2 = allows 999 & local, 3 = allows 999 & STD, 4 = bars all operator calls, 5 = bars *, 6 = bars premium adult lines, 7 = bars premium information lines)
Call barring off (outgoing) #341*(PIN code)#
Incoming calls barred off [System X] #261#
Incoming calls barred on *261#
Incoming calls barred off #261*(PIN code)#

Feb 19, 2015 | BT Lands Phones

1 Answer

Why won't phone ring on incoming call?


Has this always happened?
Does it happen every single time? are you in cellular coverage, or does it happen only when you are in certain areas?
Have you got your call diverts set up correctly?

1. Find "Keypad"
2. Choose option
  • Choose one of the following options:
    • Divert all calls, go to 2a.
    • Divert missed calls, go to 2b.
    • Divert if unavailable, go to 2c.
    • Divert if busy, go to 2d.

2a - Divert all calls
  • Key in **21*+61411000321#
  • Tap Call.

2b - Divert missed calls
  • To select how long you want your mobile phone to ring before the call is diverted:
    • Key in **61*+61411000321**the required number of seconds#
  • Eg.:
  • Tap Call.

2c - Divert if unavailable
  • Key in**62*+61411000321#
  • Tap Call.

2d - Divert if busy
  • Key in**67*+61411000321#
  • Tap Call.

3. Return to the home screen

Jun 07, 2014 | Apple iPhone 5c

1 Answer

Nokia active incoming call diverts


Contact Service Provider

Dec 05, 2013 | Cell Phones

1 Answer

How to divert call 5530


Hi,

Call - Divert.This feature allows you to divert an incoming call to a landline or to any cellular. This way you don't miss out on any important incoming calls. Calls can be diverted when you are busy, unavailable or travelling. The call can be diverted to any landline or cellular within the service provider's network area. Calls cannot be diverted to a cellular of another service provider.

From your Handset menu -

* go to call Divert/Forward.
* choose the option you want from the following.
* enter the number you want to forward the call to.

Options: You can choose from 4 types of Call Divert services:

1. Call Divert on "not reachable" : Diverts calls automatically to your chosen number when you cannot be reached - such as when your phone is out of network coverage, has a no battery charge or is turned off.

2. Call Divert on "busy" : Diverts calls automatically to your chosen number when your phone is engaged.

3. Call Divert on "all calls" : Diverts all calls to your chosen number. If this option is set, you will not receive any calls on your mobile phone till you have cancel Call Divert "all calls" facility.

4. Call Divert "if no reply' : Diverts calls to your chosen number when you do not answer the phone for a specified number of rings, (you can define the number of rings).

Hope it helped out.Please don't forget to rate me thanks alot..

Feb 01, 2011 | Nokia 1112 Cellular Phone

2 Answers

My nokia 3110c shows a message like active incoming call diverts when ever i dial a number what does it mean?


It means that you have set up that incoming calls will be diverted (to your voicemail usually) when your "line is engaged", ie when you talk with someone on the phone.

There are 3 diverts: divert on busy, on not available (switched off or out of range) and on no answer (when you don't answer after a certain period).
Depending on operator, they can be activated or deactivated individually, or all three at the same time. The latter option is bad in my opinion - who needs divert on busy? If the phone is busy, try again in a couple of minutes I say...

Anyway, this message is nothing to worry about.

Jan 11, 2010 | Computers & Internet

1 Answer

My handsets are showing 3 messages I cannot retrieve


you need to disable either divert call or call forwarding in call setting ok

Jul 20, 2009 | Lands Phones

1 Answer

Sony Ericsson z750a incoming rings end too quickly.


cancell all call diverts. it may be happening due call diverting.

Jun 04, 2009 | Sony Ericsson K750i Cellular Phone

1 Answer

Incoming calls


What you need to do is go to settings then call then call divert, and then cancell all diverts. This should hopefully solve your problems once you have done this you can choose what call diverts you want to use. Such as when the phone is off (divert if not available)
If you don't have signal it is probably the arial and will most likely need replacing.
If you need further assistance let me know!!

May 03, 2008 | Nokia 5300 Grey Cellular Phone

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