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When i go to playstore 2 update my games it keeps saying no connection,retry although i do have wifi&internet data

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  • mary bolger
    mary bolger Apr 17, 2015

    I have a sony experia e mobile phone,c1505.when I go to playstore it keeps saying no connection,retry,I can't access anything,even with my WiFi&internet data on



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Take your battery wait 30 seconds put it back in boot ur phone back up and try again. That doesn't work, call ur cell provider

Posted on Apr 17, 2015

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If the phone was wiped or master reset with a google account still in the device, then the device won't allow a cellular comnection to the device until you get passed this point. So even if you are putting the right email and password in, the device can't verify that the email is right because it has no data connection. Re-start the phone and when it asks you to sign into a wifi network, you must connect to one. If you skipped this step once already and the phone keeps skipping past the wifi login screen, you may have to factory reset the device once more to get this screen to be included once again in the phones start up steps.
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Keeps saying no connection retry when i try 2 go 2 playstore 2 update my games.i have wifi&internet data

you will have to remove the drivers and reinstall them.
check the following stuff. is the drivers up to date.
1. inspect the cables and connectors
2. make sure the contacts are clean of dirt and dust.
3. check the security setting for the system
4. can you check the sync connection
5. check the wifi see if it works with any other program or devices.
6. check the batteries or change them with new one
7. check you remotes and see if the are being seen or working.
8. check the wifi signal, or if there any type of interference with any other devices. {have you add anything new, something new to you room, someone brought something over so they could check it out, new devices.}
9. have one of your friends bring there remotes over to try them.
10. have you made any upgrades or changes before you in counter this problem,
11. retrace everything you did before having issues with the wifi.
12. any type of radio, other tvs, dvd players, lights, motion detectors, remote control devices of any type can interfere with wifi signal.

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Try these:

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Check your network (reset WIFI router, check settings)
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Update the youtube app (uninstall, and reinstall from Playstore).

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Do you have mobile internet and/or WiFi on? The Market relies on these connections to be able to to download data to your phone.

Good luck.

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