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Lexmerk Z600 Series Printer won't delete document after printing

When I print documents, it will print up to 99%, but will stop there. I check the job status window and it says it is deleting the job. The document prints out fine, but doesn't leave the "que". If I restart the computer after printing , it goes away, but I cannot get past that point. Please Help!

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  • cerbera Nov 29, 2007

    exactly the same problem with my new z640

    I have an older z605 on same machine - that works fine.

    Ive tried loading downloaded drivers - no change

    Ive switched off firewalls

    Ive even tried to load it on other machines - no joy at all!

    Im currently emailing lexmark - waiting for another reply from them

  • IRDSC Jan 20, 2008

    Exactly the same problem. If I shut down the printer once the status shoes deleting then start it up again the deleting file clears and the print que moves on to the next document. This is a real nuicance if I have a number of documents qued up.

  • Anonymous Jan 31, 2008

    i have exactly the same prob. did lexmark get back with anything useful?

  • Anonymous Mar 25, 2008

    I have the same problem with the LexMark x6150 printer. It started after switching from Windows XP to Windows Vista. I used the Vista printer driver provided by LexMark. LexMark's response is to reinstall the driver which I've done 15x.

  • curtiswesley Jul 22, 2008

    I am having the same problem since upgrading to windows vista with 5100 series

  • mshugge Nov 02, 2008

    Using a Lexmark X8350. Upgraded computers from windows XP. This new computer uses Vista x64. Now printer won't delete document after printing. This appears to be a lexmark error ... not specific to printers! Lexmark suggested I re-install the driver (I did this! Used their website driver for Vista) and change the printer settings in the control panel. Didn't work at all. The computer also no longer recognizes my ink level.

  • Pho002 Nov 30, 2008

    I have the same problem but i never upgraded to vista. Anybody know what the deal is?

  • susanberch Jan 10, 2009

    Same problem here with Lexmark X3350 and 32 bit Vista. I can end it in task manager...extreme hassle and not good for productivity. Looking into buying a new printer. This is getting to be ridiculous. Took 2 weeks to get the thing to work with Vista. Now this.



2 Answers

Check your allowed programs in your security suite to see if your print programs are allowed

Posted on May 02, 2008

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I've got exactly the same problem. So frustrating.

Posted on Oct 12, 2008


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I have a manul I'm wanting to print, but now I don't want to print it. How do I stop it? And also it is printing little boxes (Not the words) What do I do about that?

Runaway print jobs are always a pain! First, power off your printer to stop it from wasting paper. If the power button doesn't work, pull its plug. That will stop the printing for now but your print job will probably restart when the power is resumed.

Whether you are using a PC or Mac, documents that you send to the printer are managed by a printer management service which is responsible for printing documents in the correct order and handling any printer problems that occur. When the printer is turned off, any documents you print will be saved (queued) for printing when the printer starts again. To fix your runaway printing problem you simply need to delete the copy of your large document that is still queued for printing.

On Windows you will see a small icon on the toolbar at the bottom right of your screen that looks like a printer. When you click on the icon you should see a window appear which has the name of your printer in the title bar (e.g. HP Deskjet) and a list of any documents waiting to be printed. To delete a print job, simply right-click on the document name in the list and select "Cancel". When asked "are you sure you want to cancel the document" click on YES and the document will be deleted from your printer queue. Repeat this for all documents in the list until it is empty, then you can restart your printer.

The process on a Mac is similar and even easier since you will see a bouncing printer icon with an exclamation point on it on your toolbar. Click on that icon to see the print queue, click on the document you want to delete and press the DELETE key to remove it.

Jul 30, 2013 | HP DeskJet 6540 InkJet Printer

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Need to delete document in queou

Try the steps below to clear print jobs stuck in the print queue:

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.

Try to print again to verify that the problem is fixed.

Dec 23, 2011 | Lexmark X2500 All-In-One Printer

1 Answer

I am trying to print and nothing comes out on paper. cartridge black half full and color full and it will not print anything from an open document to a new document with some typing on it. lexmark z600...

Try to clean the print cartridge nozzles. On your computer, go to Start menu > All Programs / Programs > Lexmark Z600 Series > select Lexmark Solution Center. From the Maintenance tab, select Clean to fix horizontal streaks. Your printer will then print a clean test page forcing ink through the cartridge nozzles and clean them. Try to print your document again and to check if print quality is achieved.

Jul 25, 2011 | Lexmark Z600 InkJet Printer

1 Answer

Document won't delete from printer queue after printed

Have you tried to stop the spooler service in services?

Option 1)
Click on start orb
Type in search window:
click ok
Scroll down to Print spooler service and click on it in the right side window.
On the left side click stop the service and wait forthe process to stop .Do not close the window yet. You will have to restart it here later.
next delete the print job in the printer queue then restart the spooler service
Resubmit your new print job.

Option 2)
If that doesn't clear it, the next step would be to stop the spooler
service as stated above
Go into windows explorer
(Print job data is collected and stored in a spool file in the spooler folder.)

It is located in:

Your print job will show 2 files there Example below:

Delete the files located in there. There may be several of them depending apon how many print jobs you submitted. You will have to resubmit your print jobs all over again.
Next go back to services window and restart the spooler service

That will definitely fix it.

Aug 19, 2009 | Lexmark Office Equipment & Supplies

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Dell 948 printer will not delete a document

try putting a sheet of paper on the printer and hit the print button..

Aug 11, 2009 | Dell 948 All-In-One InkJet Printer

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How to stop printer from printer in the middle of a job. ladyram62@yahoo.coo free answer

If u donot find the option 'cacell printing' while printing.
Go to printers and faxes in the control panel window if u have XP or trype 'printers' in 'run' if u have Vista.
look for Z600 printer icon which has a small green check mark next to it.
Right click on it and select the option 'cancell all documents'
If u still see one document left, unplug the USB cable from ur computer and restart it.
It will surely help u solve the problem.

Mar 17, 2009 | Lexmark Z600 InkJet Printer

2 Answers

Can't cancel documents in the queue

Hi grt2b1915
go to printer not document selct cancel all while the printer power off.


Nov 22, 2008 | Office Equipment & Supplies

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Document printing hangs at 99%

same problem. everytime i restarted my pc and deleted the printed files from control panel/printers/lexmark x5150.

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Unable to cancel a document from printing

I have a lexmark 640 and experienced the same problem today and read similar problems but noone provided a solution. Fortunately I managed to solve the problem by cancelling the job then while it was still in print queue, shut down and restarted the computer.

This worked for me.


Oct 01, 2007 | Lexmark Z600 InkJet Printer

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Deleting - Printed

I've also had this problem with an HP LaserJet 4650dtn printer. I've solved this by: - Stop the "Print Spooler" service. - Delete all the existing print spool files. (Stored in "C:\WINDOWS\system32\spool\PRINTERS" by default). - Start the "Print Spooler" service. - Right-click the printer's icon in the Printers and Faxes folder and choose Properties. - Click the Advanced tab. - Click the Print Processor... button. - Make a note of the existing "Print processor" selection on the left (in case you need to revert it.). Then change it to "WinPrint". Click OK. - Click OK on the printer's properties window. - Try sending a print job to see whether it persists in the print queue.

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