Question about DISH Network 311 DTV Receiver

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REPLACING MY 2700 DISH RECEIVER WITH A 311 WILL THIS WORK WITH THE LNBF THAT IS ON THE DISH 500 OR DO I NEED A NEW LNBF.

We have a dish 500 on cabin. We take the 2700 when we go. will the 311 work?

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Posted on Jan 02, 2017

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  • 374 Answers

SOURCE: Dish Network - Dish 500 Satellite 110 is not being recognized

You will need a DP or Legacy twin or quad, or DPP twin without using an external switch. If you use Legacy Duals, or DP Duals you will need a switch. USUALLY a SW21 is used to combine the signals but you may have a different one in use if at all.

The primary thing to remember when using a switch is that you must use the same type of LNB as switch e.g. Legacy switches with Legacy LNB's and Dish Pro switches with Dish Pro LNB's.

Check your LNB type. Legacy LNB's have only a Dish Network Logo on them, Dish Pro has DP on them and DPP have DP PLUS on them.

One of three things could be the cause:

1. Line of site. Must be clear of all obstructions to ensure adequate signal.

2. You have a faulty switch, or conflicting LNB and switch, or no switch at all.

3 you may have a bad port on the LNB.

As a fail safe check that your mount is level and plumb. You also may have the dish pointed directly at 119. Check the Skew and elevation settings as well. If LOS IS THE ISSUE YOU MAY NEED TO RELOCATE THE DISH OR REMOVE THE OBSTRUCTION.

In some extreme cases microwave towers and High Voltage lines also pose a problem but doubt this is the case for you.

Posted on Sep 04, 2008

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SOURCE: dish 311 receiver tv/antenna input part is broken

No the receivers are not serviceable by customers and will void your warranty if you have one. If you own the receiver you might take it to an electronic repair shop. Thanks for using Fix Ya.

Posted on Aug 16, 2009

TommyF DISH
  • 263 Answers

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    SOURCE: my dish 311 receiver goes on and off when connected to dish pro plus lnb

    rdjennings10,

    It does sound like there could be a power problem with the receiver. The Dish Pro Plus LNB won't cause any issues with that receiver. If the receiver is plugged into a power strip or surge protector, try plugging it directly into the wall. If it is already directly into the wall, try a different outlet if available.

    If the problem persists, we will have to replace the equipment. You can reach me at thomas.faust@dish.com to get that taken care of.

    Tommy Faust
    DISH Social Media Representative

    Posted on Nov 01, 2012

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