Question about DISH Network 311 DTV Receiver

Open Question


We have a dish 500 on cabin. We take the 2700 when we go. will the 311 work?

Posted by on


4 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

  • 374 Answers

SOURCE: Dish Network - Dish 500 Satellite 110 is not being recognized

You will need a DP or Legacy twin or quad, or DPP twin without using an external switch. If you use Legacy Duals, or DP Duals you will need a switch. USUALLY a SW21 is used to combine the signals but you may have a different one in use if at all.

The primary thing to remember when using a switch is that you must use the same type of LNB as switch e.g. Legacy switches with Legacy LNB's and Dish Pro switches with Dish Pro LNB's.

Check your LNB type. Legacy LNB's have only a Dish Network Logo on them, Dish Pro has DP on them and DPP have DP PLUS on them.

One of three things could be the cause:

1. Line of site. Must be clear of all obstructions to ensure adequate signal.

2. You have a faulty switch, or conflicting LNB and switch, or no switch at all.

3 you may have a bad port on the LNB.

As a fail safe check that your mount is level and plumb. You also may have the dish pointed directly at 119. Check the Skew and elevation settings as well. If LOS IS THE ISSUE YOU MAY NEED TO RELOCATE THE DISH OR REMOVE THE OBSTRUCTION.

In some extreme cases microwave towers and High Voltage lines also pose a problem but doubt this is the case for you.

Posted on Sep 04, 2008

  • 374 Answers

SOURCE: dish 311 receiver tv/antenna input part is broken

No the receivers are not serviceable by customers and will void your warranty if you have one. If you own the receiver you might take it to an electronic repair shop. Thanks for using Fix Ya.

Posted on Aug 16, 2009

  • 263 Answers

Delivering video anywhere, anytime.

    Verified Fixya Pro

    SOURCE: my dish 311 receiver goes on and off when connected to dish pro plus lnb


    It does sound like there could be a power problem with the receiver. The Dish Pro Plus LNB won't cause any issues with that receiver. If the receiver is plugged into a power strip or surge protector, try plugging it directly into the wall. If it is already directly into the wall, try a different outlet if available.

    If the problem persists, we will have to replace the equipment. You can reach me at to get that taken care of.

    Tommy Faust
    DISH Social Media Representative

    Posted on Nov 01, 2012

    Add Your Answer

    Uploading: 0%


    Complete. Click "Add" to insert your video. Add



    Related Questions:

    1 Answer

    Hello- using dish 500 with twin lnbf, 311 receiver. 119 locked in easy with 70 signal . When trying to find 110, I cannot get a strong enough signal to lock. 129 signal shows strong along bottom of point...

    Hi CharlieO my name is Mike of DISH Network and I was reading over your post and seenwhere your 110 satellite is not locking in or on your install summary screen. Iwould be more than happy to help with this issue and to research further I willneed to look at the account to look what satellites they have setup on youraccount. I will need your account number or your phone number; I will leave mye-mail so you can contact me directly.

    Jan 30, 2011 | RCA DISH Network(r) 311 Satellite System

    1 Answer

    Getting an error code 311, dish says its the hard drive and i have lost everything help

    Hello! Daniel Busa here with Dish Network's customer service department. If you're getting the 311 message this is most likely an indication your hard drive is bad. Try unplugging it for ten seconds if it persists you may need a replacement. If it does persist I will send a replacement please e-mail me at :

    Jan 04, 2011 | DISH Network 311 DTV Receiver

    1 Answer

    Sat finder detects signal on 61.5 Sat but receiver does not display or lock.

    Hi, Mary with Dish Network Customer Service. The 61.5 Satellite carries mostly High Definition programming. If your Satellite Dish is an older model, it is not equipped to bring that Satellite in. It is the part on the Dish called the LNBF (the eyes) that will pick up the satellites. Your receiver is a Standard Definition, you should be reading the 119 & 100 Satellites. I hope this helped but if you have additional questions, please let me know.

    Dec 22, 2010 | DISH Network 311 DTV Receiver

    1 Answer

    I changed out a tv and dont know how to program without a recieve

    If you have a 311 receiver or any single/solo receiver than you will need to put the new set on channel 3. If you a have a duo receiver try 60air or 73cable. Thanks for using Fix Ya.

    May 02, 2009 | DISH Network 311 DTV Receiver

    1 Answer

    Can the second card over ride the internal card?

    Yes they are able to work with the internal and external smart cards. The internal is not really a card at all and is over ridden by the external device. In order to get the new smartcard to operate you need to follow the instructions that came with it. In some cases you may need to call dish and have them associate the new smartcard with the receiver and have it forced through on their end. Thanks for using Fix Ya.

    Mar 16, 2009 | DISH Network 311 DTV Receiver

    3 Answers

    Satellite dish receiver error LNB Drift detected

    that's not true i work for dish network if u have an LNB drift of -8 or +8 you can get a free lnb service call and they can come out n fix at no charge

    Apr 22, 2008 | DISH Network 301 DTV Receiver

    1 Answer

    Dish 500 and receiver 311

    100% yes. that's what it is supposed to be connected to.

    Jan 27, 2008 | RCA DISH Network(r) 311 Satellite System

    1 Answer

    Dish network 119

    you cannot satellite sginal from a splitter you will need dp 34 switch or quad LNBF DP HOPE THIS HELPS.

    Jan 12, 2008 | RCA DISH Network(r) 311 Satellite System

    1 Answer

    RCA HDTV, indoor antenna and Dish Receiver 311

    I want to use two (2) 311 dish receivers with only 1 outside antenna.

    Jan 08, 2008 | RCA L32W11 32 in. HD-Ready LCD Television

    Not finding what you are looking for?
    DISH Network 311 DTV Receiver Logo

    Related Topics:

    113 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top DISH Network Televison & Video Experts

    brian soufane

    Level 3 Expert

    693 Answers

    john milligan

    Level 3 Expert

    514 Answers

    Jaime Hernandez

    Level 3 Expert

    2318 Answers

    Are you a DISH Network Televison and Video Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides