Question about Sub-Zero Refrigerators

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Not sure which model, but we bought it in 2004. It is a side by side. I have taken the ice drawer many times and not had a problem putting it back in, but it isn't going back this time.

I feel like I've tried it every which way, but nothing is working. The white plastic-y wirey thing at the back is out and the thing on the side is there, but I can't figure out how to make them be attached to the back lip of the drawer.

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  • Kari Winter
    Kari Winter Apr 15, 2015

    OK, just figured out it is a 642 if that helps.

  • Kari Winter
    Kari Winter Apr 15, 2015

    Not sure why it says I stopped wanting an answer. Still need one. Did I somehow make it do that?

  • Kari Winter
    Kari Winter Apr 17, 2015

    Figured out the problem. The white flat thing behind the drawer had been pushed back, so it wasn't obvious that it was there and needed to be hooked onto. Once I saw that and pulled it out, everything worked.



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  • 28 Answers

The bucket hangs on a cradle. Reach in and slide the cradle all the way forward then hang the bucket on to it.

Posted on May 23, 2015


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Posted on Jan 02, 2017

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SOURCE: Ice maker drawer for sub-zero 632

Look at both those tracks on each side. its likely one or both are cracked or broken. Each one has 2 screws holding it in. To put the metal hange back in the tracks, you must get new tracks (if broken/cracked) then hold the2 tracks onto the bucket carriage...then stick thewhole thing in as an assembly, hen put the 4 screws back in. there are 2 more small screws way in the back (one on each side), but they do not have to be removed, only there to guide the racks in properly. these tracks are only about 7 bucks apeice, and shouldn't take long to chamge. Good Luck!

Posted on Aug 16, 2007

  • 1142 Answers

SOURCE: replacing the ice maker mechanism on a GE side by side

  1. Unplug the refrigerator.
  2. Remove the icemaker's front cover by unscrewing or prying it off as needed
  3. Remove the ice bin, shelves, and vertical partition.
  4. Remove remaining screws, disconnect the icemaker wires from the harness connector or socket, and remove the unit from the freezer.
  5. Remove the back access panel and any fasteners that hold the inlet valve to the refrigerator.

Posted on Aug 07, 2008

  • 2 Answers

SOURCE: GE Profile side by side fridge - water dispenser doesn't work

More than likely, your water line is freezing up in the door. You can remove all of the ice cubes and lower the freezer temp to about 3. Leave the freezer door open for about 5 minutes or so and if this does not work, leave the door open a little longer. Also, disconnect the water line at the base of the freezer door, near the floor, and press the dispenser lever. If you have water there, you most likely have a frozen line in the door. Changing the water filter often will help but it is not the answer and is can get quite expensive. By the way, Make sure to hold the dispenser lever forward for at least a couple of minutes each time you test for water flow. If you do not get water at the connector at the base of the door after you have disconnected the line, you have a problem with the valve in the back of the refrigerator.

Posted on Nov 17, 2008

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SOURCE: Freezer not making ice in Fridgidaire model PLH269ZDB2

Have you made sure the arm or flap attached to the ice maker is down? this little arm tells the icemaker to start making ice, or stops it when it is full or you are on vacation. Also, it's possible when you push the fridge back into place that you are crimping the water line shut. this last one happened to me when I moved into my house. I had tp hold the line up, then push the fridge back a little less thatn I had before. Don't forget to rate answer if it helps.

Good luck!

Posted on Jan 02, 2009

  • 93 Answers

SOURCE: whirlpool side by side ice maker

its possible that ice is jamed in the ice crusher compartment this happens to me as well the ice drops down to fast causing it to clog and then stays open until it all of a sudden you pick it up on the floor thanks from gilles

Posted on Mar 15, 2009

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