Question about Refrigerators
I purchased my s/s refrigerator/freezer in Feb 2011. Both the freezer and fridge side has lost temp. I was lucky enough to catch it before everything was spoiled. A couple of days ago, I heard a whining sound coming from around the ice maker area. I shut the ice maker off thinking it was coming from that. This did not cause the sound to stop but it eventually did. The only reading I get on the display on the freezer door says "5y EF" or "Sy EF". I have been unable to track down what this code indicates. I am not home very often so it is hard for me to constantly keep checking how it if functioning. Is this a circuit board issue, a compressor issue, a thermostat issue? Can it be repaired? Can I repair it myself? Is it easier/cheaper to just buy a new refrigerator? Thank you. Tracey Wilkinson
If I'm not mistaken EF error code stands for Evaporator Fan which is the fan motor in the back of the freezer section. That would explain the noise you heard. The fan could possibly be frozen or stuck or the motor actually went bad and needs replaced. Without that fan running you will get very little cooling.
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Posted on Jan 02, 2017
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Hi daneilb101 - Typically error code SY EF indicates that the refrigerator has detected an evaporator fan circuit failure. Contact a professional to move forward accurately. The wiring between the main control board and evaporator fan will need to be check and diagnose. Depending on the diagnoses the main control board may need replacing.
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