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I have lost my password

First email with pay pal. 2nd email. 3rd emails sent out to nigel chapmen, Norton and you pay pal

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Please, before you press send or answer, check the URL. Here we are on and not on PayPal or any mail site.
To solve the problem, contact PayPal support:

Posted on Apr 15, 2015


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Posted on Jan 02, 2017


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1 Answer

Why does my email not working

There is a tool to check what your username for webmail purposes is here:
Blueyonder username alias checker
Enter your blueyonder email address and password into the checker and it will tell you what your user name is.
If the alias checker does not recognise your email address then it may be that your email account has become 'orphaned' from your virginmedia account. If this is the case you will have to ring in on 151 (free from a VM mobile or landline) or 0845 454 1111 from any other phone provider (chargebale) - select the problem with broadband option
You can go directly to the blueyonder webmail page via this link:
Virgin Media Sign in to My Virgin Media
I can't guarantee that this will work, but my research shows that it is hopeful.
Good Luck

Nov 09, 2014 | Computers & Internet

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How do I log into a email account if I am no longer a Virgin customer?

I have a NTL account with Virgin but I believe when you leave them the account goes as well. Try accessing and asking for help.

Nov 05, 2014 | Computers & Internet

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I have for got my password to access my email account

Hi Sandra,

go to:

enter your email address and submit, you will be asked for the answer to a security question you previously provided and your birth date, you will then be able to choose a new password.
Forgotten password My Virgin Media

Oct 01, 2014 | Computers & Internet

1 Answer

Cancel blueyonder account

Get in touch with your credit card co, and tell them to not pay. The CC co will also have the phone number of the blueyonder and you can also contact them .

Sep 28, 2014 | Computers & Internet

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I am trying to set up Outlook to send and receive mail. receive is working but sending is not. my email address is

make sure in you otgoing smtp you put coreect address and also check you select my server require authentication. als check you have ant antvirus programme which is blocking the mail.

Jan 19, 2010 | Microsoft Office Outlook 2003 for PC

1 Answer

Unable to access email account on acer net book . i have a laptop running blueyonder broadband,when i try to connect my netbook to my outlook express email account i get unable to access the mail server.


This sounds like your user account settings are not correct and need to be input via the account management section to look like the following:

  • Customer Email format -
  • Outgoing Mail Server -
  • Outgoing server type - SMTP
  • Incoming mail server -
  • Incoming server type - POP3
  • Password - for example, Rich4rd1

  • Thanks


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    Htc 3300 vodafone pay as you go

    first of all call vodafone to activate GPRS, then go to start>settings>settings>connections to configure and use the internet service

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    Cant make or receive calls from my cect i68+phone

    I know how to get the problem solved for your guys, if you don't mind contact me. You will have to change IMEI number for this phone. Becase the network providers in UK blocked the IMEI nubmers.Contact me by email, i will send you the instruction and Software.

    I also want to make a test to see if that is the real problem before I start to sell this phone in U.K, so we can help each other.

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    Cannot send emails out. Sometimes do not receive emails. Sometimes they go to my husband's mail address?? Get this rather long message saying: The host '' could not be found. Please...

    hi Dtaillandier,
    Please follow this link in which there are details of why you are not able to send/receive emails or why you are receiving errors. this is for outlook/outlook express.

    The socket 11004 error also means Valid name, no data record of requested type. The requested name is valid and was found in the database, but it does not have the correct associated data being resolved for.
    hence try these steps,I would request you to reconfigure your Account settings for the email server.This should resolve your issue.
    please revert for any questions :
    Good Luck.

    Jun 17, 2008 | Computers & Internet

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