Question about Office Equipment & Supplies
Posted by Anonymous on
E004-0103 The IH power supply is faulty/the IH control mechanism is faulty. After correcting the fault, be sure to reset the error. (COPIER>FUNCTION>CLEAR>ERR)
The IH current is faulty. (no current) - Check the connector for any fault in connection. - Replace the fixing heater power supply. - Replace the DC controller PCB.
This link also offers a down loadable pdf service manual.http://printcopy.info/?l=en&mod=free&chap=erc&brand=Canon&model=iR6570
Posted on Apr 15, 2015
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Posted on Jan 02, 2017
SOURCE: canon ir 6570 E0004-106
Hello Raj, The code means that the fuser (the assembly near the paper exit area that provides the extreme heat and pressure required to bond the toner to the paper for your finished document) has detected a problem within itself. From the service manual it means "THe IH voltage is too low". IH means inductive heater which is the unique method the Canon IR6570 uses to generate the heat required th melt and bake the toner to the paper. All copier manufactures realize how important it is to closely monitor this extreme temp (192 degrees celcius) as to not cause a fire.So any and all deviations in temperature or voltage in the fuser area will cause the device to shut down (and there are MANY codes) for safety reasons even if the problem is momentary. You can reset the code and give the device an opportunity to recover in the event you perhaps had a power surge in your environment. At the control panel follow this sequence. Press the additional functions button, next depress the numbers 2 and 8 at the same time, next press additional functions again. This will summon the service mode. Select "COPIER" from the menu.Then select FUNCTION from the tabs at the top. Then select CLEAR from the menu.Then select ERR.Once selected, press the "OK" button located at the lower right corner of the screen.Then unplug the device for 5 seconds. plug it back in and the device will attempt to return to a ready condition.If it was a temporary problem then it will indeed recover.If the code immediately returns then you have a problem that WILL require a service tech Best of luck ! :-)
Posted on Apr 03, 2010
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