Question about Sony Bravia KDL-32V4000 32 in. LCD TV

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Great TV but lately access to BBC text seems to be faulty. Can get into test but pressing to get Main news or weather and the text flicks off.

Text still available through YouView box so I presume a TV problem. Any ideas? Replacement chip or something?

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SOURCE: Black Text Box Appears On TV (Food Network and Fox Channels)

turn off closed captioning.

Posted on Dec 01, 2008

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Workaround procedure to get this to work 1. Go to BBC1. 2. Go to the Guide and select channel 200 - BBC Red Button. Press OK. 3. Exit the Guide and wait. You should see a notice about the BBC Red Button Service. Wait a few seconds. 4. Press the RED button - the display switches to BBC1 and shows the standard (Text) Red Button Index. 5. Press the BLUE button to close the Index. The display shows the BBC1 video and sound. 6. Press the RED button to get into the Red Button Menu. 7. Wait a few seconds and then select the BBC iPlayer. I gained access to the iPlayer once this way yesterday and twice so far today but when I went straight to the iPlayer from BBC1 I lost the sound. I've just shutdown and then re-started the HD500 and successfully accessed the iPlayer using the above method. Note, that if it doesn't work then just switch your box into standby, wait 15 minutes or until the Hard Disk stops and then you can switch it on again. No mains power-off or reset is required.

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What's happening is that in text mode, the TV blanks out the area on the screen where the text should go, but there's nothing to display. Text mode isn't widely used, but in some markets it's used to display weather or other information. What sometimes happens is that the caption button on the remote gets pressed and you don't know the TV is set to text mode until the box starts coming up. And it doesn't happen on every channel, or even all the time on the same channel, so it can seem very random.

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You can download the user manual here.
http://www.retrevo.com/support/Toshiba-57H84-TVs-manual/id/311ag813/t/2/
The closed caption feature has two options:
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B). In Memos
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If this solution is helpful please click 'YES' by 'Was this helpful?' below.

Have a great day,
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