Question about Sewing Machines
Throughly review Owner's manual, they are usually quite clear and have excellent troubleshooting. No manual, try MFG website, or email their customer service. Or try manualslib.com.
You will want the manual next time anyway.
Posted on Apr 15, 2015
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Posted on Jan 02, 2017
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Generally, this is because the needle
is inserted wrong or because it's bent. In the first case, the top
of the needle (called the shank) has a flat side-this has to be
inserted so it faces the back or away from you.
In the second case, when a bent needle stops the top thread from picking up the bobbin thread. Even if you think your needle is fine, change it to see if this solves the problem.
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