Computer doesn't recognize MP3 player - (by 39 users)
I recently got a Sansa e280 mp3 player as a gift. I've tried to download songs to it by copying songs to my laptop, using Windows Media Player 11. I have made a sync file, but when I connect my mp3 player to my computer, using the cable that came with it nothing happens. The "Start Sync" button does not light, and as player is not recognized. I've hit the "refresh device" button, and the "device refreshed completion" flashes, but I still can't download my playlist to the player.
38 Other Users Have The Same Problem
Comment by nomondoan, posted on Sep 02, 2008
HEADS UP, new option!
I spent a few days on this in
utter frustration, tried everything anyone has suggested. My Sansa Clip
2GB was toggling back and forth between connected and disconnected.
Drove me nuts and I ordered a new one and started sending flame to the
person on bought this one from on eBay.
Turned out to be: THE USB CABLE!
The
USB cable that shipped from Sandisk is bad, flaky connection. Turns out
the previous owner ignored it because it's so short. Used another
longer one. I switched to a new cable and the Clip works perfectly!
So if you are getting weird behavior, especially irratic or a change in behavior, swap out the USB cable.
Comment by Guest, posted on Aug 29, 2008
Mp3 is'nt being recognized by computer
Comment by Guest, posted on Aug 29, 2008
wont charge
Comment by rapppers, posted on Aug 28, 2008
this is exactly the problem i had with my sansa. i've read a lot about changing your usb mode in the settong menu of the player but i can't find the damn thing. help please...
Comment by Guest, posted on Aug 25, 2008
i conected and it dnt workk
ApprenticeRating: 0%, 0 votes
Please help! Thanks God bless you
Was this solution helpful? Show your Appreciation by rating it:
ApprenticeRating: 0%, 0 votes
Was this solution helpful? Show your Appreciation by rating it:
Was this solution helpful? Show your Appreciation by rating it:
2. slide to "hold"
3. press and hold center button do NOT let go...
4. plug in the connector cable
5. wait until computer recognises Sansa device
6. let go of center button
7. drag n drop files and you are all set.
Was this solution helpful? Show your Appreciation by rating it:
First, update your firmware: http://www.sandisk.com/Retail/Default.aspx?CatID=1376
also, try connecting it in MTC mode. Slide the hold/power switch to hold, then press the center button while plugging it in to the USB port. This is what worked for me.
Was this solution helpful? Show your Appreciation by rating it:
Was this solution helpful? Show your Appreciation by rating it:
hope its of help to someone.
Was this solution helpful? Show your Appreciation by rating it:
GuruIf there are any errors, red or yellow indicators. Right Click on them and select un-install.
Then disconnect the device, wait a few seconds and reconnect it to your PC.
Allow the PC to re-install the drivers.
** if that doesnt work, add to the question and ill have more.
Best of Luck.
Was this solution helpful? Show your Appreciation by rating it:
ApprenticeRating: 0%, 0 votes
Was this solution helpful? Show your Appreciation by rating it:
Hope this helps... the cables seem to be bound with twist ties REALLY tight and may cause the wire inside to break!!!
Was this solution helpful? Show your Appreciation by rating it:
ApprenticeRating: 0%, 0 votes
Was this solution helpful? Show your Appreciation by rating it:
ApprenticeRating: 0%, 0 votes
Was this solution helpful? Show your Appreciation by rating it:
Was this solution helpful? Show your Appreciation by rating it:
Was this solution helpful? Show your Appreciation by rating it:
Post a New problem for SanDisk Sansa E280 MP3 Player
Email this problem
Can you Help with these MP3 and Digital Media Players problems?
Faded screen on SanDisk Sansa...
plz help me!!!i can't listen 2...
and the start-up repeats...
38 Other Users Have The Same Problem - Continued
Comment by dmacht007, posted on Jul 24, 2008
I have a cheap mp3 player (Insignia Kix from Best Buy) that I initially had no trouble with; however, after I downloaded SP3 for XP Media Center Edition 2002, my computer no longer recognized when I had the player connected via USB port. (At least, I BELIEVE this is when the trouble started.) I tried downloading an MFT something or other (recommended by a Napster tech support person), but that didn't fix the problem, unfortunately.
Comment by Guest, posted on Jun 13, 2008
Computer does not recognise Sansa e 280
When I plug my Sansa e 280 MP3 player into the USB port of my computer, it does not recognise it. How to down load music to the unit ?
Comment by vtkhoa947, posted on Jun 12, 2008
Well i got my sansa from my brother and he has songs on it but i don't like his type of music so i want to put new songs but idk how i plug it into my computer and it shows up i click on sansa e280 (D:) and it shows, photo, record, tmp, video, version, version.sdk, and wmp info. I heard some ppl drag mp3s there but where? what file and do i use rhapsody or itunes?
Comment by Guest, posted on Jun 10, 2008
drivers for e280
Comment by Guest, posted on Jun 05, 2008
how should i transfer song files from my computer to sansa clip player explain me step by step
Comment by Guest, posted on May 23, 2008
i connect it recognizes the "Sansa Clip" and then it errors and wont transfer to player from xp wmp
Comment by mrmendez22, posted on May 23, 2008
I have a sansa e280 mp3 player & my wmp 10 does not detect the connected portable device...why ?
Comment by krashmeup1, posted on May 16, 2008
I have a sansa clip 2gb. Has worked fine for 2 months. Now wndws media 11, mediamonkey, and creative player will not sync up with the mp3 player. It does not even acknowledge that it has been plugged in. I hear the USB sound when I plug into the unit. I have a pair of oakley thump 512mb. sun glasses and they sync W/no problem. Anybody know what the H---- has happened or is going on, and is there a fix for this? Thanks, Kim bellalag@hughes.net
Comment by Guest, posted on Mar 21, 2008
mine is a e260, but i have the same problem. whether its in mtc or mtp, the computer still won't recognize it quite frequently. And when it is recognized, its likely to disconnect itself for no reason.
Comment by Guest, posted on Mar 20, 2008
does not pick the mp3 player up
Comment by Guest, posted on Mar 16, 2008
computer is not recognizing my sansa e200. It doesnt do anything when I plug it in, I have plugged it into the rear usb port also. It does not show up in device manager either. I have had it for 3 months and this is the first time this has happened.
Comment by liha, posted on Feb 24, 2008
made sync file, but start sync never lights up, device only says usb connected on the led and the computer doesn't do anything at all when I connect it, mine is actually the sandisk sansa e130
Comment by Kard, posted on Feb 24, 2008
I cannot get my computer to recognize my sanse e 250 mp3 player even though it shows up in the device manager and on the tool bar at the botton right of the screen. In addition, windows media does not recognize it either.
Comment by Guest, posted on Feb 21, 2008
the player does not show up in My Computer or in winamp; although a micro sd card is plainly there as a removable disk! >_<
Help ~_~
Comment by kelleybelly, posted on Jan 21, 2008
I had the same problem, and yoda2's solution worked!
:]
Thank youuuu!
Comment by big all, posted on Dec 27, 2007
I Would Plug My MP3 Player in my computer and for some reason my computer says the device is not connected? But it charges and says on my player that it's connected? Why?
Comment by K3SGS, posted on Dec 26, 2007
I have a very similar problem. I got the Sansa e280 player for Christmas and did not get a setup CD with it. My Windows Xp computer does not recognize the unit. I downloaded the converter software from the SanDisk website but it does not help.
Comment by Godzirra, posted on Dec 26, 2007
funkymunky11
Rank: Apprentice
Rating: 94%, 24 votes
Mr Munky seems to have solved the problem for me. How in the heck did he ferret it out? Sansnit was of NO help with this. I locked down the device just like he said and held the middle button down while plugging it in and poofs!!! It loaded the firmware thingy and even offered to go look for updates...which it never succeeded in doing. But anyway, the dang thing is recognized now. Now to see what other excitement it will throw my way. It's a rare thing to actually find a fix like this that works. Wow!
Bad Sansa! I never understood how a company could devise a highly technical and innovative product and then not know a thing about it! Good job there Mr. Munky! Much joy here.
Comment by rbsteyer, posted on Dec 26, 2007
computer shows device connected, but windows media player version 11 still says connect a device and sync button is grayed out.
Comment by tmilhouse, posted on Dec 26, 2007
when i plug the player into the port it's not recognized by the pc but the player says connected. i'vr unistaled and reinstalled about 8 times with no success
Comment by Guest, posted on Dec 26, 2007
i just put my mp3 in the connection and it is working just not installing
Comment by DeeAnna_502, posted on Dec 25, 2007
well i pug my usb cord in and nothing happens and i have no ides where to put my music that i downloaded.
Comment by irex, posted on Dec 17, 2007
I have the same problem. When I connect my Sansa e280, the computer doesn't recognize it. I've tried to fix it, but the problem is still there
Comment by Guest, posted on Dec 14, 2007
Windows media player does not recognize my Sansa e280 MP3 player when set on USB mode MTP
If I change the Mode to MSC it recognizes it and I can transfer my music.
Then when trying to play some of my songs that I have down loaded from WalMart Downloads I receive the message from the the e280 "synchronize to continue your music subscription" then it proceeds to the next song it continues this until it seems to find one it is willing to play. All my music has been down loaded legally
Comment by alissa c1, posted on Dec 09, 2007
i hook it up to my computer and wont charge and it says not recognize!!i need help!!
Comment by Guest, posted on Dec 03, 2007
i have the same problem. unfortunatelly the updater doesn't work.
Comment by sunk, posted on Nov 26, 2007
the player does not show up in my computer and i tried reinstalling the drivers but cant find a suitable driver. my O S is win 2000 , i tried both the usb modes but it simply wont show..... any suggestions?? i cant find the drivers in the sansa website as well
Comment by funkymunky11, posted on Nov 26, 2007
I just got the Sansa Clip and my computer hasn't recognized it yet. It makes the usb connect/disconnect sounds when I plug it in and out, but it doesn't show up in the My Computer list like it's supposed to.
Comment by helpinlife, posted on Nov 25, 2007
I connected it to my PC, but it still won't register as a hardware on the computer. Also, when i tried to relight the screen by moving the wheel, it wouldn't. It also wouldn't turn back on. Only after a couple of tries did it, and only by hooking it back up. The device got very hot to the touch also.
Comment by Roody_girl, posted on Nov 22, 2007
I have a Sansa Connect and it won't come up on the yahoo music jukebox.....please help me, I'm losing my mind. I can't sync.
Comment by Guest, posted on Nov 19, 2007
it will not reconize the sandisk and it will not let me sync song from windows media played
Comment by kazber, posted on Nov 16, 2007
My new computer dosn't recognize MP3 player. I did everything that was recomended and it still doesn't work.
Thanks!!!!!!!!!!
Kaz
Comment by kt14, posted on Nov 15, 2007
I have a Sansa e280 and I haven't had any problems with until now. My computer won't recognise it. When I plug it in it comes up with USB device not recognised. I've tried plugging it in in both MTP and MSC mode. I've tried downloading the latest firmware. In the device manager there's no errors it just says Unknown device. I tried uninstalled that unknown device waiting then plugging it in. It then found new hardware but didn't install it properly and told me that it might not work. It was right. Now in the device manager it has a yellow error next to one so I uninstalled that. Waited a moment then plugged it back in. The same error in the device manager: code 10.
Please help!!
Tags | Blog | Repair Directory | Extended Warranty | Partners | Jobs |
