Question about Amana NTW4501XQ Top Load Washer
I have already checked the belt and the door switch, which are both fine. It will drain but not spin. What should I check next?
No spin, or lite spin try these:
Using a multi meter check for continuity the door switch, which when bad may not allow agitation or spin. The lid switch assembly can fail either mechanically or electrically.
Check the clutch, brake assembly and transmission, one way to check for slipping is to get under the machine after a spin cycle ( this is if u get a lil spin but not much leaving clothes still wet) mix in a spray bottle a lil water and some dish detergent, then spray it on the clutch assembly ( the metal round pc. Connected to the tranny) if it sizzles and steams up then u know its bad and slipping. Another way to check clutch if u get no spin at all? Is to take it out and use ur hand to try and turn the inner spring assembly pushing it around the inside? If its very easy, it BAD should be hard to push by hand.
Or try the hand test:
If no hammering sound has ever been heard out of this machine, one of the unofficial tests we professional appliantologists will do in the field is called the Hand Test. WARNING:This test is not sanctioned by Whirlpool Corporation; it involves bypassing safety equipment and then putting your hand on and near rotating machinery which could result in injury, dismemberment, disfigurement, disembowelment, mangling, hideous screaming, and a bloody death. Proceed at your own risk! Have a nice day.
- put the timer on a spin cycle and open the lid- grab the inner basket with maybe 30% to 40% of your hand strength with your left hand
- turn on the machine and bypass the lid switch by depressing the lid switch with a key until the machine begins to spin
- if the clutch is engaging properly, the basket should immediately begin to spin and slip through your hand
- if it takes very little force to stop the tub from spinning, the clutch needs to be replaced.
Next check the motor coupler which engages the tub and tranny to the motor. ( if its bad u usually get no wash or spin or very little of either)
Next check for a loose, worn or broken belt if belt driven. And on some models there is no clutch but rather what is called a splutch. And a MODE shifter. These can go bad and effect the spin cycle.
On some front load models u may need to check the STATOR assembly.
The stator is essentially one half of a motor, it interacts with the tub by creating a strong electro-magnet. If the stator burns out the washer won't spin or agitate. Check the stator for continuity. This part is often misdiagnosed.
Sometimes a no spin machine can be due to a plugged waterpump hose or obstructed water pump propeller. Check these by eye and hand.
Your next step is toremove the cabinetand jumper the lid switch harness (tan to gray). Put the unit in spin and watch the shiny metal clutch disc that is on top of the transmission where the shaft comes out. If the machine starts and runs in spin, check to see if the disc is spinning. If it is, then the problem isnot in the gearcase- look for trouble in theclutch,basket driveor the tub drive block
If, on the other hand, the disc is NOT spinning, check for a problem withthe motor drive coupleror one of its retainers. This washer doesn't have a belt. Instead, the motor is directly coupled to the gearcase by a drive coupler; that's why it's called a direct drive washer.
Read more:Diagnosing and Repairing Spin and Agitate Problems in a Whirlpool / Kenmore Direct Drive Washerhttp://fixitnow.com/wp/2010/07/07/diagnosing-and-repairing-spin-and-agitate-problems-in-a-whirlpool-kenmore-direct-drive-washer/#ixzz3XW7eZwiN
Posted on Apr 20, 2015
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Posted on Jan 02, 2017
SOURCE: won't drain or spin
Sounds like the lid switch which is only about 30.00 to fix if you do it yourself. It's a little difficult but it's much better than replacing or having someone come in and do it
Posted on Mar 11, 2009
is this a whirlpool built amana? if so, its most likely a direct drive model, and when it doesn`t spin its likely a coupling between the gearcase and motor assembly...youtube has videos on how its replaced, which isn`t too complicated to do...good luck
Posted on Apr 30, 2009
Based on your description, it sounds as if your outer spin bearing is faulty. See link below for an illustration of the bearing. Special tools are required to replace this item.
Illustration provided by; www.repairclinic.com
Posted on Aug 07, 2009
here is the image on how to change the belt......it's pretty easy to do as you can see by the diagram.PS2027742 is the part number on the belt.
Posted on Oct 03, 2009
If your washer does not drain you need to check this parts.
Posted on Mar 30, 2010
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