Question about Samsung SCX-4216F All-In-One Laser Printer

1 Answer

Samsung scx4216 i found "open heat error" in display. i am service engineer.if you explain how to solve the problem, it would help for me.

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 1,113 Answers

Open heat error, you have a fuser problem, replace fuser. Fuser consists of Upperheat roller, lower heat roller, exit claws/rollers, and a heating circuit with a lamp, thermal temp sensor (thermistor) and a thermal fuse/cutout.

You could measuring fuser removed from machine, checking lamp etc for open circuit, thermistor should be neither short or open circuit.

These days we dont, we just change assembly due to it being a common constantly wearing part, and if for example I pull it apart, fix the lamp, put it together then soon enough I will need to pull it apart again to fix worn roller etc.

I could give you the part number ... JC81-01690A but dont use it, cause that part is for 220volt cause thats what we use in Oz, so contact Samsung and ask for dealer in your country who can supply you.

P.S. Fuser is the Hot bit (180 deg c) at back near paper exit that bonds(melts) the print into the paper.

Posted on Nov 14, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Fixing unit error. Turn off and unplug the printer, and then contact the store where you purchased the printer or your service representative. When contacting the service representative, inform them of...

The problem is in your fixing unit
the reasons may be
(i)The thermistor has an open circuit or a short circuit.
(ii) he heater has an open circuit.The thermal fuse has blown.
(iii)The power supply PCB has a fault.
(iv)The engine controller PCB has a fault.

Check the following,
- Check the connector of the fixing film unit.If found no problems,
-Replace the fixing film unit.Not solved?
- Replace the power supply PCB.Still having problem?
- Replace the engine controller PCB.
and that's it

Apr 16, 2011 | Canon LASER SHOT LBP-2900 Printer

1 Answer

Engine fuser low heat error

There is no other solution then to that problem with a CLP500 to bought a new/secondhand CLP510N and replaced the unit. Problem will be solved accordingly.
if you dont know how to replace, contact nearest Samsung Service Center. Good luck
do rate the solution if got help

Dec 06, 2010 | Samsung CLP-510 Laser Printer

1 Answer

My Samsung SCX 4200 is not working. It won't start. Display shows "Open Heat Error"

hello, unplug your machine and plug it after 10 miinute. sometime your problem is solve. didnt solve it replace your heater unit thermister.

Sep 05, 2010 | Samsung SCX 4200 All-In-One Laser Printer

1 Answer

Display shows open heat error, could you explain to resolve this issues with diagram or pictures

hello , their is a heating problem.unplug the machine in 15 miniute and plug it again.again appear it check your heater roller unit. i think thermister or heater lamp damage.
heater unit is located back side of machine.

Aug 16, 2010 | Samsung SCX 4521F All-In-One Laser Printer

1 Answer


unfortunately this indicate drop wire from heating elelment, return it to place of purchase or find warranty service centre close to your location, albeit i suspect your surname is indian, i do not know your location and cannot therefore send you to closest to you service centre.

Aug 01, 2010 | Samsung SCX 4200 All-In-One Laser Printer

1 Answer

Samsung scx 4200 laser printer diplay says open heat error"

Good Day Sir,
Your machine display "open heat error" it means there is a problem in the fuser unit. I suggest unplug the power cord and plug it back again. If the problem persists you must call for service.

thank you.

Apr 04, 2009 | Samsung SCX 4200 All-In-One Laser Printer

2 Answers

SAMSUNG Multifuction Printer-''Open Heat Error'' (SumsangSCX-4215F)

Samsung says you should send it in for service, and lists service locations. They also say the fuser typically dies after 50,000 pages -- 100 reams, which doesn't seem like -that- much.

You may be able to call a service center and see if they can help.

I did a search and found someone purporting to sell a service manual for $10; I don't know whether this person is credible and legitimate and legal.

You may try to see how much the service manual costs through Samsung itself.

Nov 26, 2008 | Samsung SCX 4521F All-In-One Laser Printer

1 Answer

Samsung SCX4216 MF

Called in a Samsung technician to fix/replace scanning unit

Oct 13, 2008 | Samsung SCX-4216F All-In-One Laser Printer

1 Answer

"Low Heat Error"

Thats probably the best way to solve the solution. Sometimes if there is a thermistor that is causing the problem that can be serviceable in the fuser unit, that can be replaced instead of purchasing a whole new fuser assembly. It's less expensive replacing the thermistor.

Jul 16, 2008 | Samsung CLP-600N Laser Printer

2 Answers

Failure to print

Hy i had the same error message the error comes from the fuser unit , the halogen lamp is not heating , on the top of the fuser unit is a Thermostat in series with the halogen lamp wich u have to replace. Its not that easy if you dont have experince but it will solve the heat error. I hope this helped

May 21, 2008 | Samsung SCX-4100 All-In-One Laser Printer

Not finding what you are looking for?
Samsung SCX-4216F All-In-One Laser Printer Logo

531 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Office Equipment & Supplies Experts

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2022 Answers


Level 2 Expert

167 Answers


Level 3 Expert

824 Answers

Are you a Samsung Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides