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I have a GE GSH25JFTA CC refrigerator and it is not cooling properly. What should I check or replace?

We recently had a power outage which caused everything in teh fridge to stop working except for the inside lights. I decided to swap out the motherboard and that appeared to fix the problem, now the fridge and freezer arent cooling properly. I can hear stuff blowing and feel the air but its just not cooling down. what should i check or replace?

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  • Fung Soong
    Fung Soong Apr 14, 2015

    I just removed the dover in the basck of the freezer and the coils are not frozen at all.

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  • GE Master
  • 473 Answers

Depending how long the power was off you may have an ice blockage in the freezer. Normal cooling causes the freezer coils to build up frost and snow coating all over the coils. A normal defrost cycle melts that frost/snow off and keeps the coils clear so the fans can move air through the coils.During the power outage the frost may have started to melt wetting the snow. If the refrigerator then came on and re-froze the wet frost/snow into a solid block of ice, the normal defrost cycle would not be able to clear that solid ice out. So it may be blocking the air flow. Remove freezer back panel and see if there is ice back there. If yes--use something like a hair dryer to melt everything out until it is completely clear. Make sure the fans are running also.

Posted on Apr 16, 2015

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