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When drive turned on blue light appears then red light comes on & computer cant see hard drive

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Posted on Jan 02, 2017

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A blue and red flashing light and won't connect to computer


External hard drives not only provide additional storage space on a computer system but also allow data to be conveniently transported from one computer to another.


These drives typically plug right in to a port on the computer and function without any additional setup; however, if you are running into trouble where your external hard drive is not being detected, you must troubleshoot the situation to determine why the drive appears to be missing.


Check the USB connection running from the hard drive to your computer.

If the USB cable is not seated securely in the port, the computer will not detect the external drive.


Disconnect the USB cable from the computer and plug it into a different USB port. Occasionally, a USB port will fail to function with some hardware and changing the USB connection may correct this issue.


Switch from a USB to a Firewire cable connection, if possible.

The USB port on the hard drive may have died; if so, changing to a Firewire connection will resolve this issue.


Install the driver for the external device from the installation disc provided with the product. Older computer systems may require you to manually install this driver.


After inserting the installation CD, follow the prompts from the installation wizard to install the driver on your computer.


Restart the computer.

If you connected the external drive while the computer is powered down, it may not recognize the device when you turn on the computer.


After restarting the computer, connect the external drive to the system.

The drive should now be detected by your operating system.


Connect the external hard drive to a power source and then plug it into your PC computer using a USB or Firewire cable.


Log on to your PC computer using an account with administrative privileges.

Open the Start menu and click on the "Control Panel" icon.


Open the "Administrative Tools" folder and then double-click on the "Computer Management" icon.


Select "Disk Management" from the list of options on left side of the window.


Right-click on the drive you want your computer to recognize and select "Change Drive Letter and Paths."


Select a drive letter for the external hard drive to be recognized as and click "OK."

The drive will now appear in My Computer.


Hope this helps.

Nov 22, 2012 | NexxTech new 3.5-inch hard drive enclosure...

1 Answer

I dropped my drive and now the computer won't recognize it. The blue light is on with the red light. Help!


Sorry to hear that your drive is having trouble. When you start the drive, do you hear it turning?
Is this a external that you can remove the hard drive? You may try to power down the external, power it back up and shut down your computer. The conect the external and turn the computer on.

Let me know if you can hear the driver turning and it you can connect after going thru the process above.

Brian

Feb 05, 2011 | SimpleTech Signature Mini 320GB External...

1 Answer

I dropped my Simpletech 250 gb external drive for several times, now when i plugged in to my pc the red light is on but the blue light is not coming out, and i cannot see the external drive in my pc, how...


Take out the hard disk from your case and put it inside a desktop- if there's still some life left in it it will appear in My Computer. If it doesn't appears even there then it's dead for sure and all the data on it is lost.

Jan 30, 2011 | SimpleTech 250GB USB2.0 7200 RPM External...

1 Answer

The blue light does not come on the red power light flashes and the red power light flashes i see nothing on the lap top


it might have been dropped, if so it could have bent the little read pin inside causing it to not be able to function correctly, those little harddrives cant take a very big hit

Sep 18, 2010 | SimpleTech SimpleDrive Pininfarina 500GB...

1 Answer

Toshiba a200 flashing power light .. blue blue red red HELPPPPPPP


Remove battery and power

Remove memory in lower socket, the one on the system board and try reboot with just power cord. May have bad socket

Dec 11, 2009 | Toshiba Satellite A200-0ET00X Notebook

1 Answer

Twin drives in an external HDD, and it quit, but I can hear them working. The fan also quit too.


http://atulchitnis.net/files/seagate.pdf http://www.seagate.com/staticfiles/support/downloads/firmware

May 20, 2009 | Seagate Barracuda 7200.10 500 GB SATA Hard...

1 Answer

Red Light/Blue Light I/O Error


My nx2 is working again after having the "red light/blue light/I/O Error" problem. I just:

1. turned off my computer
2.unplugged the HD,
3. took out the HD from the enclosure and plugged it back into the enclosure,
4.started up my computer without the HD being plugged in
5. after my computer had been on for a minute, I plugged the HD in and my computer recognized it and had the proper mixture of red and blue light coming from the HD, indicating it's working properly.

Good luck!

Aug 26, 2008 | NexxTech Portable Hi-Speed USB 2.0 Kit...

1 Answer

Light doesn't turn blue at all


Plug it into another computer if possible, clear ALL files on it.
You must of been sending something to it when you flicked the switch, they would normally go off straight away.

(Backup on the other computer first)

If this does not work then you may want to see if you can see a usb stick in your USB ports. If you can it's a fault with the harddrive, nothing else you can do.

Mar 31, 2008 | Acomdata (HD320UFAPE5-72) (HD320UFAPE572)...

3 Answers

Drive NOT being recognized by WinXP


Put your ear to the drive and verify if it is making any strange low level sounds. Check to make sure the usb connection wasnt affected. YOu wont need a driver as it appears to be hardware related. Either the enclosure or drive may be failing.

Oct 24, 2007 | Fantom Titanium II (TFD500C16) 500 GB USB...

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