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I have a Windows 7 Professional PC HP Compaq dc7700p X86 with a DVD Rom but no dvds are getting detected lately. Can't find the needed drivers online specifically. Help needed urgently

Hi, I have a Windows 7 Professional PC HP Compaq dc7700p X86 with a DVD Rom HL-DT-ST DVD-ROM GDRH10N ATA device, but no dvds are getting detected lately. There is a yellow exclamation mark on the above driver for DVD ROM in the Device Manager. Drivers are not getting updated online. Can't find the needed drivers online specifically. Help needed urgently.

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  • Sameer Khan
    Sameer Khan Apr 14, 2015

    Thanks Noel. I'll try that.

  • Sameer Khan
    Sameer Khan Apr 15, 2015

    Thanks Penetangtech. Your suggestion worked perfectly. I got it started in no time. Thanks once again.

  • Sameer Khan
    Sameer Khan Apr 16, 2015

    yes noel, got it sorted by deleting the upper and lower filters in the registry. thanks.

  • noel
    noel Apr 16, 2015

    well done,,i never thought of that.

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There aren't really any drivers you can install to fix the problem. Most often this is caused by upper/lower filters in the registry.

Try this, but always backup your registry or at least make a restore point first.

https://support.microsoft.com/en-us/kb/929461

Posted on Apr 14, 2015

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Completely uninstall the dvd driver and delete the files. switch off and on and then let windows find it. or go to laptops wbsite and download drivers from the support n drivers section. also the registry edit above is worth checking..

Posted on May 19, 2015

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You could try taking the dvd drive and put it in another cable slot and see if it picks it up,and it might find the driver its self.

Posted on Apr 14, 2015

Testimonial: "Hi Noel, didn't try your suggestion. But, will keep it in mind, for future help. Thanks."

  • noel
    noel Apr 15, 2015

    did you get it sorted then? hope you did m8..

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