Question about Office Equipment & Supplies
This printer has a separate cartridge for black and colour. When you print pictures, the printer uses all three colours mixed together to make black and does not use the black cartridge. Your black cartridge may be empty or the printhead may just be dried out. Try a head-clean from the maintenance menu and then print a nozzle test. If still no result then try replacing the black cartridge with a new one which has a new printhead as part of the cartridge.
Posted on Apr 14, 2015
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Posted on Jan 02, 2017
Yes, this printer has fixed printheads and must have ink in each color to prevent damage to the printheads. Even when printing black only each color is spit in the servicing area to keep the printhead unclogged.
Bob Headrick, Microsoft MVP Printing/Imaging
Posted on Jul 18, 2008
SOURCE: Color printer won't print color
Could have a corrupt driver.
Disconnect the printer or at least be sure it is turned off. I'd do both and when the CD software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud
Posted on Jan 29, 2009
When you go to save it or just before that you select file then go to print properties under that there should be a selection to print it in black and white.
Let us know ether way but its done under printer properties.
Thanks and please do be considerate that we are trying to help when you leave your positive ratings and feedback, thanks
Posted on May 26, 2010
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