Question about Televison & Video

1 Answer

When I select Netflix it goes to a lt. blue screen with a box stating there has been an internal error, and try again later.

This is the 5th time I've put this message in. When I select Netflix it goes to a lt. blue screen with a box stating there has been an internal error, and try again later.

Posted by on

  • Terry Hair Apr 14, 2015

    Experts on Fixya are here to answer your questions in a concise, exacting way. We have many questions posed to us and have only seconds to decide if a question is "worthy" of our time. To get our attention, the question must be specific. For example, in your question, you do not say what device(s) you are using at the time you are trying to access Netflix. The answers will be very different if you are asking about a PC computer, or perhaps a smartphone, or maybe a smart TV. When we cannot make determinations based upon the questions level of detail, we skip over them and go on to other questions, You, as a questioner, have the duty to ask the question such that we can answer it. For example, if your car has a bad muffler and you Google the word "muffler", you are going to get a ton of **** that won't help you to determine replacement cost or availability. You then will have to keep refining your search criteria until you get the answer you want. The same holds true here. IF you are not getting a response to your question, try looking at the question from the our point of view and see if you can ask it better.



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 744 Answers

1) NetFlix requires Microsoft Silverlight plug in.
Do you have it?
Check this Microsoft site to check if you have the updated version and how to install if you do not.
2) Have you tried to get onto NetFlix with a different browser?
Internet Explorer, Firefox ect

Get Silverlight Microsoft Silverlight

Posted on Apr 15, 2015


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

On my Netflix it says a problem has occurred select a different item or try again later

This happens all the time, try it again in a few min. My husband says it is because too many people are trying to watch the tittle at the same time...I am not sure if it's true, after a few tries, it usually works

Oct 21, 2014 | Netflix

1 Answer

Roku com support

Did you try again later or the next day? If so without any results, then you should try customer support of Netflix... their number is 800.585.7265.... I wish you luck with your Netflix connection.

Aug 21, 2014 | Netflix

1 Answer

Can I connect to netflix to more then one televisions set in my home?

Hi Gwen,

Yes, you can have 2 to 3 devices connected to Netflix at once, from multiple devices/televisions such as mobile device, laptop, console, and television. If you connect with too many devices an error will appear stating: Too many devices are using this account, please try again later.


Hunter Quinn
IBM Technician

Jul 08, 2014 | Netflix

1 Answer

Netflix problems

netflix uses silverlight as it player need to see if you blue ray can receive and play silver light might be incompatible

Jan 04, 2014 | LG Televison & Video

2 Answers

Popup box shows when trying to watch any shows

Anon Mous

Contact Netflix by email

Jan 01, 2014 | Netflix

1 Answer

Unable to connect to functioning local backend

I do not have any detailed idea about it but the post above seems very informative to me and I really attain a lot out of the same.
I merely want every individual to go through the post briefly for all good knowledge of the same.

Nov 19, 2013 | Video Game Consoles & Games

1 Answer

Netflix streaming

Try turning off and then on whatever device you use for Netflix.

Jul 30, 2013 | NetGear Computers & Internet

Not finding what you are looking for?
Televison & Video Logo

Related Topics:

137 people viewed this question

Ask a Question

Usually answered in minutes!

Top Televison & Video Experts

The Knight
The Knight

Level 3 Expert

74185 Answers

Cindy Wells

Level 3 Expert

5123 Answers

Electro Med Services...
Electro Med Services...

Level 3 Expert

6694 Answers

Are you a Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides