Question about Canon PIXMA iP4000R InkJet Printer

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I am trying to print but its telling me to laod paper in the bottom tray. I have always loaded from the top. I cant even get the paper to fit in the tray. Help Please

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Check the setting on your printer properties on the computer. Check paper source setting.

The bottom paper tray can be extended to allow longer paper (page 8 in user guide ) also there is a button on the printer to select either the cassette or from the top loader. This is explained in the user manual on page 11
http://gdlp01.c-wss.com/gds/1/0900005381/01/ip3000quickstartguide_us.pdf

Posted on Apr 14, 2015

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HP Lazer 4300dtn keeps trying to print from tray 1. How can I set the default to tray 2?


Selecting which tray is used for printing

You can select how the printer pulls paper from the trays.

Understanding tray order

When the printer receives a print job, it selects the tray by trying to match the requested paper

type and size with what has been loaded in the trays. Using an "autoselect" process, it searches

all available trays for the paper that satisfies the request, starting with the bottom tray and ending

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Note The "autoselect" process occurs only if no specific tray is requested for the job. If a specific tray

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 If paper is loaded in tray 1 and tray 1 is set TRAY 1 TYPE=ANY and TRAY 1 SIZE=ANY on the

Paper Handling menu, the printer will always pull paper from tray 1 first. See "Customizing

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 If the search fails, a message appears on the printer control panel display requesting that

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the request by selecting a different type/size at the printer control panel.

 If a tray runs out of paper during a print job, the printer automatically switches to any tray that

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The autoselect process changes somewhat if you customize tray 1 operation (as explained in

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Jan 08, 2011 | Computers & Internet

1 Answer

I wantto print from tray 2. but it always print on tray 1


When the printer receives a print job, it selects the tray by trying to match the requested paper type and size with what has been loaded in the trays. Using an "autoselect" process, it searches all available trays for the paper that satisfies the request, starting with the bottom tray and ending with the top tray (tray 1). The printer begins printing the job as soon as it finds the proper type/size.
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My OKI C5500 will only print from the MP tray, and will not take paper from the bottom paper tray, even though there is plenty of paper in the bottom tray. Its giving me a 490 Error message, but I do NOT...


490 error means -

LOAD mmm AND PRESS ONLINE SWITCH 490: MP TRAY EMPTY

Print job from MP Tray has been received and the MP Tray is empty.

Load the requested media (mmm) in the MP Tray and press ON-LINE.

Check your print driver settings and see if your defualt try is set for the MP Tray. Also see if the page setup for the print job is set for MP tray.

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I also had this problem. Had no idea what the problem was. The printer would not print regardless of when paper was put in the upper tray or the side tray. I then read the instruction manual carefully and realized the bottom green light on my printer was lit for the *BOTTOM* tray... I just pushed that button and the light shifted to the top tray and now it works like a charm! :-)

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1 Answer

Error message unable to print


1.The printer is asking you to manualy load the right size paper.
source tray possibly tray 1
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3.you are trying to print to the source (tray) and there is no paper in the selected tray. laod paper trays.
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1 Answer

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Try loading paper in both trays. Tray '2' is supposed to be the bottom tray. It is a much larger tray than the top tray which sits underneath the duplexer.

IBM 4039 drivers also work for this model.

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Clean the rollers down where the paper sets in the printer. Do not use cheap generic matte coated paper. Some generic matte coated paper will leave a film on your rollers and cause them to not grip the paper.

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