Question about Water Water Heaters

1 Answer

Richmond encore 3kw electric water heater stuck on standby mode no hot water this is a brand new unit never used!

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Water Master
  • 5,245 Answers

About the only DIY repairs available are on following link:
http://waterheatertimer.org/How-to-wire-Tankless-electric-water-heater.html

Richmond is made by Rheem. They may tell you to call installer. Or give you name of local repair technician.

Gene


Water Heater Timers Save Money

Posted on Apr 15, 2015

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

What can restrict water pressure in my water heater?


http://waterheatertimer.org/Low-hot-water-pressure.html

http://waterheatertimer.org/New-water-heater-making-noise.html

Repairs made in water line can clog heat traps on new water heaters.
Old plumbing can have sediment at elbows.

DIY resource links above.
Otherwise call plumber.

Gene

Oct 11, 2014 | Rheem Richmond Encore Tankless Nat Gas...

1 Answer

I keep getting a code 13 and no hot water after about 3 min. Vent is clear??


Undersized gas line?
Temperature set too high?
Haven't kept up with regular maintenance?
Tankless older than 5 years?
Hard water over 7 grains?
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Gene

Sep 17, 2014 | Rheem Richmond Encore Tankless LP Gas...

1 Answer

Not enough hot water


Some hot water means upper element is good, reset button is pushed in and not tripped, overheating is not issue, wires connected at top of tank are probably good, and unit getting power, but not necessarily full power. Otherwise we have not ruled out anything else.
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html#new

Check for crossover.
http://waterheatertimer.org/Crossover.html

Check for leaks: turn off all taps and put ear against pipe.

Gene
h

Dec 05, 2013 | Richmond 6E50-2 50-Gallon 4500-Watt...

1 Answer

Green active lights on but not red standby and no hot water


If tankless computer is less than 5 years old, then call Rheem for local technician qualified to work on this type of computer that heats water.

If tankless is older than 5 years, then replace with tank-type electric water heater for $285 from Lowes.

Avoid Rheem, Richmond, Palmoa, GE water heating products since this company does not post service manuals.

Choose AO Smith, American, State, craftmaster, Whirlpool etc.

Gene
h

Oct 01, 2013 | Rheem RTE-9 Electric Tankless Water Heater...

1 Answer

I have a Richmond tankless water heater and it has L1 error code...can somebody help me with this?


Might be able to help. Except L1 does not show on any error code file.
Copy following link for Rheem Richmond Ecosense etc computer water heater troubleshoot resources
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html
Are you sure the error is not IL? Delime tankless.
Or UL flashes and indicates reset.
Or CL flashes and indicates fault history is cleared.
Or error 11 combustion failure? Call for service.
Or P1? Low water pressure, clean water filter check for leaks and crossover caused by bad single-handled faucet cartridge.
I recommend calling Rheem to find local technician who is qualified to work on tankless computers. Tankless are not ordinary water heaters, and they require continual maintenance to avoid common error codes, especially as unit gets 2-3 years old, after warranty has expired.
The required maintenance and expense of repairs, and general fact that people cannot make their own repairs, make tankless computers a bad choice for heating water.
If unit is 4-5 years old, it might be best to install tank-type heater for $385 from Lowes and cut losses.
http://waterheatertimer.org/How-to-install-gas-water-heater.html
Gene
h

Aug 08, 2013 | Rheem Richmond Encore Tankless Nat Gas...

1 Answer

I have a new Richmond tankless. Every time someone turns on the water for a second the water heater comes on for a second. Is this ******* the unit ? I tell people to just use the cold water tap if th


Before calling service technician, copy following link for troubleshoot resources:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

If tankless comes on when HOT tap is turned on, then that is normal.
If tankless comes on when cold is turned on, then you might have crossover:
http://waterheatertimer.org/Crossover.html
If tankless comes on when single handled faucet is lifted in center, then that draws water from hot pipe and will activate tankless > so don't install single handled faucets to save water heater energy, regardless what type water heater you have.

Tankless require monthy-to-yearly maintenance to avoid common error codes. The product manual recommends yearly service. Since Rheem does not post service manuals, you generally have to pay somebody to take apart and test the unit. The cost of this far outstrips expected savings from owning expensive water heater that requires lots of maintenance, yet is heavily promoted as the solution to water heater problems.

Never install tankless water heater is best way to avoid complications of expensive water heater that is maintenance heavy, hard to diagnose, expensive to fix, etc.
Never expose tankless to more than 11 grains hard water.
http://waterheatertimer.org/pdf/Rheem-CondensingTankless-maintenance-2012.pdf

Aug 25, 2012 | Rheem Richmond Encore Condensing Tankless...

1 Answer

I pipe (sump pump connection) near the hot water heater was leaking and the botton portion of the 'hot water heater' got wet, now the 'hot water heater' will not turn on. Should i assume the 'heater' is...


1) Electric heater, do not touch electric heater that is wet or has been wet unless power is 100% off.
2) Gas heater: Same applies to gas heater if controls are electronic, or if electric is grounded to hot water pipe.

3) Manufactures suggest replacing water heater that has been flooded.
Warranty is voided.
Set next heater higher.
http://waterheatertimer.org/How-to-install-gas-water-heater.html

4) Electric: You can replace thermostats and elements, but if insulation is wet, the unit could short and be continual electrocution danger >>> and you can't operate electric heater with covers removed because cool air will keep thermostats from reading correct temperature.
5) Gas: You can clean out combustion chamber and replace gas valve and burner assembly, but new heater from local hardware or box store will save time and possibly money.

6) Use old heater as tempering tank if incoming water is cold:
http://waterheatertimer.org/Tempering-tank.html
Or use old tank as solar collector:
http://waterheatertimer.org/How-to-make-a-solar-water-heater.html

Add a comment for more free help.
Also take advantage of fixya expert assistance live.
For a price, expert works with you via while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

Feb 25, 2011 | Audiovox Richmond 6G40-36F 6-Year Tall Gas...

Not finding what you are looking for?
Water Heaters Logo

Related Topics:

151 people viewed this question

Ask a Question

Usually answered in minutes!

Top Water Heaters Experts

D. E. Hev

Level 3 Expert

1179 Answers

Kenneth Walker

Level 2 Expert

152 Answers

Cindy Wells

Level 3 Expert

5189 Answers

Are you a Water Heater Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...