Question about Element ELCHW402 40 in. LCD HDTV

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Element 40 led will not accept any remote control codes supplied by element technical support also Comcast technical was at my residence for 1hr tried 5 different remotes nothing works?

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  •  Bob Buchholz
    Bob Buchholz Apr 15, 2015

    You are unclear about whether you are trying to use your original remote or the Comcast remote. Does the TV work with the original Element remote?

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  • Element Master
  • 670 Answers

Hi Larry,
What did the Comcast Tech say in the end? In such cases either the remote senser inside the TV goes bad or the micro processor stops accepting the command. Unfortunately there is nothing you can do about it yourself. Ask the Comcast or someone else who can fix it.

Posted on Apr 15, 2015

Testimonial: "Comcast said it was the TV so I returned it for another one and it is the same way I paid 70.00 dollars to Comcast to tell me it was the TV Nobody can tell me if this TV has the sensors are installed in this TV 40 Model#eleWF408 so I'm going to return this also but, this time I'll refund and get a brand that does work with Comcast universal remote."

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