Question about Brother MFC-J4310DW Business Smart Inkjet All-in-One Printer/Copier/Scanner/Fax Machine
PRINTED 10 PHOTOS,STOPPED.NOT PAPER JAM
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Posted on Jan 02, 2017
It could be one of two things. First and most common is one of the sensors is dirty/stuck and a quick round of compressed air will usually take care of it. This is especially common if you have been running 3 hole punched paper as the loose punches tend to cover sensors. Recycled paper also tends to leave some dusty residue and that will, in time, obscure the sensors, along with a dusty environment or if the machine is on the floor. Another possibility is one of the physical sensors got knocked off course a bit. This could be caused by pulling out jammed paper too roughly or running lots of heavy paper through the unit. I would do a visual inspection for any bent or crooked parts.
Posted on Aug 29, 2007
Try shutting the printer completely down & unplug power. then plug power back in and while holding down all buttons on the printer control panel, turn it back on. this should put it into a self diagnostic mode that prints out just about everything the printer can do, including a sample page. Also, be sure all rollers are clean & trays are completely closed before restarting. If the printer works when you do this, you should most liely check all settings in the software package (driver) or perhaps reinstall the drivers. If this is necessary, be sure to download the latest drivers from the Brother website.
Posted on Feb 11, 2008
Being a retired electronics technician, I located and downloaded a copy of the service manual. Then proceeded to hunt for the reason why the Paper LED was staying on. I put the printer into the Production diagnoses mode, then by process of alimination opened and closed each panel and cheack each sensor switch one at a time. At which time it was apparent the problem was the rear door sensor. So I started to disassemble the printer getting instructions from the Service manaul, as most electronic equipement there is a sequence process to accompliah this. and once I found that the method of the rear door sensor operated I found the bracket was not in the right position. I put the sensor bar back into it's proper position and put the printer back to normal opperateing mode, I found my problem was solved. So I reassembled the unit and plugged it back into the compter ran a couple of test sheets and cleaned and aligned the printer head(s) made a few adjustment and everything was back to normal.
I must say that locating the Service Manual was a feat, but worth every cent I paid for it which was $9 USD. Personally i think all service manuals should be available for all Brother products for a fee, then a large number of problems can be fixed by the owners without much bother to Brother.
I ahve two of these printers and would still purchase a Brother colour printers, my next purchase is going to be a Brother color laser printer. Out of all the printers i've used on my computers I like the brother the best.
Posted on Mar 22, 2008
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