My pen for my tablet has stopped working with the screen. it has for 20 months.
Had my pen replaced and the second one has stopped working too. I own a cx2610 purchased in 2005. I wish Gateway would own up to a bad problem related to their pens. I no longer have a support contract as it is expired. $50.00 is a lot to buy a new pen that'll only last a little while. At least my two digitizer pens have only lasted about 6 months each until they get to glitchy to use. They still work to draw the mouse icon to a point on the screen, but no inking, clicking, etc. for that I have to use my trackpad and buttons. tried gateway online chat support. They only want me to buy new pens. Even then, no guarantee the problem won't reoccur.
Re: gateway tablet screen does not respond to pen.
There is DEFINITELY A PEN IN THE CX2620 stylii. I just replaced mine with a AAAA battery. The old one (which is a AAAA size, you can find these inside 9-volt batteries) had acid buildup on its positive end and that is why the pen went inactive. There is a lot of debate over this pen problem and I guarantee 90% of the time it's related to the battery. I can do a clean replace on anybody's CX2620 pen/stylii with a fresh battery for $10. If interested email me at email@example.com . You pay for shipping, your total about $17 or so. I have never done this before but I just replaced mine flawlessly so I can do others. I know there are a lot of dead stylii out there and people don't know what to do, took me a while to figure it out. By the way, I'm also considering starting the class action suit against Gateway for the pen problem if I get enough people, so let me know if you're interested in that too.
Re: gateway tablet screen does not respond to pen.
I have a CX2620, got it in May 2006. Got my first pen replaced not long after that, actually within a month or two (wouldn't calibrate). Now the second one doesn't work at all, I can't tell if it's the pen or the tablet itself, except that the mouse will draw in the tablet spaces. I kept the old one as a spare, but neither click, draw, nada.
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This may be a processor issue, as mine does this too.
As for others, most issues surrounding the stylus are battery related.
I will help anybody with a broken, or inoperative stylus/pen get their pen operating again. I have started a business around this issue because so many people's pens are malfunctioning (including mine originally which drove me to do this). This was fueled by Gateway's lack of caring around the issue, and their attempts to charge ridiculous fees for customer service. I charge $20 to switch out the battery to get your stylus working again, plus shipping and handling both ways, about $25 total.
Email me at: kevin teman AT hotmail DOT com
See my website at:
[url=http://www.kevinteman.com/stylusrepair]Stylus Repair and Battery Replacement[/url]
Your tablet pc uses the Wacom Digitizer so the pen does not use a battery. It is possible that it could be the pen or the screen. It works with electromagnetic resonance technology and the screen produces this signal that the pen grabs, converts, and returns to the screen without batteries. The pen does contain compenents that can fail but so does the screen. You could try buying a replacement pen for around $20 dollars and see if that works. Worst case you would be out $20. If you had another tablet PC that uses a Wacom screen you could try the pen with that one or test the other pen with yours.
I think the pen has gone bad on you, since your screen can still detect your hand and the track pad. I would think the pen is faulty. Try another pen cause I think your original is bad, if it was the touch feature that wasn't working I would say its a driver problem but that feature still works with the exception of the pen. Get another pen.
There is DEFINITELY A PEN IN THE CX2620 stylii. I just replaced mine with a AAAA battery. The old one (which is a AAAA size, you can find these inside 9-volt batteries) had acid buildup on its positive end and that is why the pen went inactive. There is a lot of debate over this pen problem and I guarantee 90% of the time it's related to the battery. I can do a clean replace on anybody's CX2620 pen/stylii with a fresh battery for $10. If interested email me at [email]firstname.lastname@example.org[/email] . You pay for shipping, your total about $17 or so. I have never done this before but I just replaced mine flawlessly so I can do others. I know there are a lot of dead stylii out there and people don't know what to do, took me a while to figure it out.
what you need to do is go into cmd prompt and type this: /configtab
(you need to type it correctly, sometimes you may need all caps or no caps, it depends your software).
get the 7 digit code that appears next to "confm" and go to your tablet settings and enter it into the confirmation input. and you are set to go!
It could be a problem with the pen but I am not positive. I knew someone who had a problem a little different from this but involving the pen not working how it should. They called the company they got the laptop from (Gateway in their case) and they were sent a new pen for free. Lenovo might do that if it's under warranty or you could buy a new pen. It could be a problem with the drivers, though, in which case I am not entirely sure what to do. Maybe reinstall?
I have a Gateway CX2724 and previously had another Gateway tablet (model I don't remember) but they both look alike and use the same pens. I've had 3 pens and they all periodically stop working. When one stops, I pick up another pen and work with it so that makes me think the problem has more to do with the pen. (They have all died and later come alive.) Sometimes though I can't find the extra pen and have resorted to removing the working pen tip / nib and reinserting it very snugly after wiping off the shaft. The nib is held in merely by friction. You can remove it by pinching its little tip between your fingernails and pulling it straight out. I wipe off the shaft and put it snugly back in. Sometimes I don't take it out, but just press it harder into the pen by pushing it firmly onto a padded surface (so that the tip doesn't deform.) Usually one of these "treatments" works. I know that extra nibs are available with the pen. There must be some reason that the manufacturer thinks they may need to be replaced periodically. But I've never seen any documentation on this.