Question about Healthometer Health o meter HDM691DQN 95 Weight Tracking Scale (Health O Meter)

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My healtho meter scale says errl and won't reset.I put new batteries in but still get the same error

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Underneath the scale there should be a tiny hole marked R or RESET.

Straighten a paperclip and press it into this hole for five seconds and that should do the trick.

If not, try this again but with the batteries removed.

Replace the batteries and switch on.

Posted on Apr 13, 2015

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1 Answer

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My scale had the same problem.  I replaced the battery, but still got the same message.  My wife noticed that one of the feet on the bottom of the scale was loose.  The feet are twisted on to the scale and held by two small flanges.  When I gently pulled the loose foot away I noticed that a small black wire had broke.  I used my fingernails to remove a small bit of the wiring cover and twisted the ends back together.  I then hide the wires back in a recessed area on the foot and placed it back on the scale.  Worked just like the day I got it.   Hope this helps!

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